Assistant Store Manager - Gallatin Mall Bozeman, MT

Claire's has over 3,000 stores and we're the number 1 ear piercer in the world, piercing on average 3 million ears a year -- fulfilling our mission to be the preferred global destination for fun fashion accessories.

The Role of a Claire's Assistant Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Assistant Store Managers understand Who We Are, How We Work and How to Best Serve the Customer and team.

Primary Duties And Responsibilities:

Serve the Customer: Model the GUEST customer engagement philosophy to ensure consistent and positive customer experiences. Train store team to effectively execute our GUEST program to deliver a great customer experience. Know our Customer -- know what's important to her, what she's 'into' now, and how can we best meet her desire to stay trendy and hip. Keep apprised of fashion trends. Perform and train associates to perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.

Drive Sales: Assist to achieve store's sales plan and performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), % Penetration (% Accessories, % Jewelry, % EP), to maximize business results. Raise awareness of department-level sales performance, key Item sales performance, and bestsellers to maximize business. Ensure that every aspect of the Company's in-store presentation and promotional messaging standards are met. Implement all Planograms in a timely manner incorporating appropriate product flows and adjacencies given store specific attributes and physical layout.

Demonstrate Leadership: Represent the Claire's / Icing brand through professional behavior, fashion awareness and positive Customer engagement. Promote a professional and brand-appropriate image. Assist the Store Manager in creating a positive work environment through effective communication, motivation, and recognition. Assist to motivate the team to win by encouraging friendly competition and store contests. Hold self and team accountable for weekly and monthly sales plans by using daily targets. Train and coach store associates to meet performance targets. While manager on duty, effectively handle critical situations that occur within the store. Organize, delegate, set priorities, meet deadlines, and follow-up.

Develop People: Assists in recruiting and hiring qualified store associates. Continually train and coach staff, providing appropriate feedback in a timely manner. Identify and develop store associates for future growth. Manage the Business: Complete operational activities in compliance with all Company policies and procedures. Assist in the management of controllable expenses (e.g. payroll, supplies, and fixtures). Assist in the management of store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, and back room organization). Assist in the implementation of Loss Prevention practices and reinforce Company Loss Prevention standards to store associates. Serves as acting Store Manager when Store Manager is not present.

Qualifications: High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers Ability to operate POS system