Sales Associate - Full-time / Part-time

Summary/Objective

As Sales Associate you are responsible exceeding your assigned goals and KPI’s as prescribed by AVAIL Vapor. You will be expected to live the spirit of AVAIL Vapor in all interactions external and internal. You will be expected to ensure that you adhere to the policies and procedures as designated by AVAIL Vapor.

Essential Functions
Core Values and Customer Experience:

1. Know and understand AVAIL Vapor’s Mission of assisting the community at large in offering an outlet to enjoy a smoke free life and enjoy vaping. Achieve this by providing that Amazing AVAIL Vapor experience to beginners and experts alike.
2. Live AVAIL Vapor’s Core Values by communicating them appropriately and reflecting them in your words, your actions and behaviors while leading your team’s productive growth.

Sales:

1. Exceptional results produced by exceeding all personal sales targets and consistent growth in your personal sales.
2. Drive high level customer engagement to create a memorable supportive experiences with every customer interaction, maximizing every interaction transforming our customers into “raving fans” of AVAIL Vapor.
3. Know and abide by everything in our AVAIL Vapor Employee Handbook and Operations Manual, which includes but is not limited to: timeliness, dress code, and personal conduct.
4. Stay informed on the features and benefits of current devices and “juices”. Be an authority.
5. Engage in the ongoing training and development of yourself with a commitment to constant improvement which will drive you to consistently exceed goals and achieve all KPIs.
6. Other responsibilities as assigned.

Operational and Procedural:

1. Weekly – Follow prescribed schedules as posted by the Store Management Team.
2. Daily – Assist in maintaining the cleanliness and organization of your Store.
3. Daily - Assist in the visual set up of your Store

Store Environment:

1. Assist in making Store clean, well lit, dust/dirt free and prepared to “WOW” customers.
2. Go through the Communications Binders every day to insure you are current in all communications from Corporate, District or the Store Management team.
3. Assist in making sure that your Store is set to Plan-o-gram and merchandising standards.
4. Assist in making sure that back of house (offices, store rooms, bathrooms, etc.) are as clean and well-kept as your sales floor.

TIME ALLOCATION OF POSITION
Sales generation Personal - 95%
Store operations functions - 5%

Knowledge/Skills/Abilities

• Education and/or Experience -Minimum of one year prior specially retail sales experience or similar related experience. A High School diploma is preferred, but not necessary.
• Mathematical Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Personal Attributes

• Interpersonal – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Organizational Support - Follows policies and procedures; Supports organization’s goals and values; Supports affirmative action and respects diversity.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Employment Eligibility - Must be eligible to work in the United States

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, and reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally be required to lift up to 10 pounds. The vision requirements include close and distant vision.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.