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Server - Full-time
| Hours | Full-time |
|---|---|
| Location | Waxhaw, NC Waxhaw, North Carolina |
About this job
Firethorne Country Club is not only a world class golf course, but the Club also features a state-of-the-art swim and tennis complex that are the center of many family activities. With four pools and a water slide, summertime at the Club is often spent around the pool – relaxing with family or cooling off after a long round of golf.
JOB DESCRIPTION:
Responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments. Consistently display the 3 Steps of Service at all opportunities to provide service. Maintain ClubCorp service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.
*Club is located only 5 minutes from the Ballantyne area.
JOB REQUIREMENTS: