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Customer Advocate- Teller - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 3520 E Bell Rd Phoenix, Arizona |
About this job
Fast track your career with Speedy Cash!
We are a state-licensed direct title loan lender, that not only processes loan applications but directly funds loans. As a trusted lender since 1997, we pride ourselves on providing critical funds to hard-working people who may simply need a little help from time to time.
Bi-lingual a plus!
Right now, we are seeking a Cashier / Retail Sales Associate to join our team. At Speedy Cash, the only limitation on your career potential is your motivation! Our energized and entrepreneurial culture is ideal for challenging your skills, expanding your experience, and growing your career. If you're experienced in retail and customer service, a rewarding career is just a click away! Apply today!
Job Responsibilities
As a Customer Advocate, you will provide outstanding customer service by developing sincere customer relationships and accurately processing all transactions. You will be responsible for directly providing products and services to customers in an efficient and accurate manner.
Key Responsibilities include:
Greeting customers as they enter the store
Answering phones and handling calls as appropriate
Communicating transaction processes to customers and answering any questions
Participating in marketing activities as needed
Offering additional products / services when appropriate
Following company policies, guidelines, and safety and security standards
Performing collection related transactions
Performing cash and check handling activities
Balancing personal cash drawer every shift
Informing manager of escalated customer issues
* Minimum educational requirement of High School diploma or GED
* A minimum of 6 months prior customer service experience in a retail environment
* A minimum of 6 months prior cash handling experience
* Strong filing skills (alphabetical)
* Ability to use a calculator
* Ability and experience providing service to Customers utilizing a computer/POS system requiring data entry.
* Strong attention to detail
* Ability to multi-task
* Ability to work a flexible schedule
* Ability to work well with others and take direction as necessary
We are a state-licensed direct title loan lender, that not only processes loan applications but directly funds loans. As a trusted lender since 1997, we pride ourselves on providing critical funds to hard-working people who may simply need a little help from time to time.
Bi-lingual a plus!
Right now, we are seeking a Cashier / Retail Sales Associate to join our team. At Speedy Cash, the only limitation on your career potential is your motivation! Our energized and entrepreneurial culture is ideal for challenging your skills, expanding your experience, and growing your career. If you're experienced in retail and customer service, a rewarding career is just a click away! Apply today!
Job Responsibilities
As a Customer Advocate, you will provide outstanding customer service by developing sincere customer relationships and accurately processing all transactions. You will be responsible for directly providing products and services to customers in an efficient and accurate manner.
Key Responsibilities include:
Greeting customers as they enter the store
Answering phones and handling calls as appropriate
Communicating transaction processes to customers and answering any questions
Participating in marketing activities as needed
Offering additional products / services when appropriate
Following company policies, guidelines, and safety and security standards
Performing collection related transactions
Performing cash and check handling activities
Balancing personal cash drawer every shift
Informing manager of escalated customer issues
* Minimum educational requirement of High School diploma or GED
* A minimum of 6 months prior customer service experience in a retail environment
* A minimum of 6 months prior cash handling experience
* Strong filing skills (alphabetical)
* Ability to use a calculator
* Ability and experience providing service to Customers utilizing a computer/POS system requiring data entry.
* Strong attention to detail
* Ability to multi-task
* Ability to work a flexible schedule
* Ability to work well with others and take direction as necessary
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