Ticket Scanner / Ticket and Pass Sales Agent / Ski School Tickets - FT & PT - Winter Seasonal - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summaries:

The Ticket and Pass Sales Agents facilitate sales for lift tickets and season passes and deliver outstanding customer service and provide quality information regarding all Vail products and services to ensure a world class experience for our guests. They will supply administrative and phone support for the specified office location, reconcile cash and receipts at end of shift, and other duties as assigned.

The Ski School Product Sales Agent is a part of the Product Sales & Services (PSS) Department and will be responsible for selling ski school group and private lessons, tickets and fulfilling pre-purchased sales orders on the front line at Vail’s ski school office locations. This position requires a full knowledge of our products and services and is responsible for collecting guest information. As a Ski School PSS Sales Agent, you will receive a high level of guest interaction and will be the face of Vail! We are looking for guest service oriented individuals who are positive, outgoing, operate with a high level of computer proficiency, have a passion for the outdoors, are well disciplined, and take pride in their work.

The Ticket Scanner is part of the Product Sales and Services Department (PSS).  This position is responsible for day-to-day operations of the Scanning Department while working closely with and supporting all other PSS Departments.  The PSS Department's goal is to exceed guest expectations by delivering an outstanding guest experience through cordial delivery of accurate resort and product information during high volumes of guest interaction.  Come join a friendly, fun and outgoing team and work towards some bonus money!

Requirements:

• Individuals who are passionate about guest service and the hospitality/ski industry
• Comfortable with asking the guest for their data with every transaction.
• English Proficiency
• Able to work the entire season (November 2015 – April 2016)
• Some experience in guest service or cash handling
• Flexibility is a must, and typically most hours will be on weekends and holidays.

What’s in it for you?

• Free EPIC Pass to all of our resorts
• Discounted tickets to Arapahoe Basin
• Discounted lodging at our Rock Resort Properties starting at $85/night
• 50% off Colorado Mountain Express transportation
• Food and beverage discounts at mountain dining locations
• Health club discounts (vary by state and county)
• Retail discounts at Vail Resorts Retail stores
• 10-25% off  at our Starbucks locations
• Unique events! Including concerts, employee meals, employee activities, pro competitions!

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 110541