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Guest Service Attendant / Ticket Scanner - FT & PT - Winter Seasonal - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Kirkwood, CA 95646 Kirkwood, California |
About this job
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Job Summaries:
Guest Service Attendants are responsible for providing exceptional service and assistance to guests in all areas to ensure a positive guest experience. These individuals are highly visible in the resort and on mountain in order to encourage frequent guest interaction. Guest Service Agents may scan tickets, escort guests and their equipment, assist in our information center/season pass office as needed.
Ticket Scanners work as part of the Product Sales team to greet and engage guests as they enter the lift line, scanning day-tickets and season passes. Scanners ensure that guests have purchased the correct product and answer any questions that the guests may have. Ticket Scanners are friendly, approachable, detail-oriented, and enjoy making mountain entry easy and fun for the guest.
Requirements:
- Individuals who are passionate about guest service and the hospitality/ski industry
- English Proficiency
- Ability to work the entire season (November– April)
- Previous guest service experience
- Ability to stand for long periods of time
- Knowledge of [applicable mountain] a plus
- Flexibility is a must, and typically most hours will be on weekends and holidays.
What’s in it for you?
- Free EPIC Pass to all of our resorts
- Discounted tickets to Arapahoe Basin
- Discounted lodging at our Rock Resort Properties starting at $85/night
- 50% off Colorado Mountain Express transportation
- Food and beverage discounts at mountain dining locations
- Health club discounts (vary by state and county)
- Retail discounts at Vail Resorts Retail stores
- 10-25% off at our Starbucks locations
- Unique events! Including concerts, employee meals, employee activities, pro competitions!
Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 109432 ELJ