Restaurant General Manager

General Manager Job Description

This is the lead general management role and a very unique opportunity to get involved on the front end of an exciting new venture in our first location in the Clarendon neighborhood of Arlington. Our current GM is preparing to relocate outside the U.S. due to her spouse's next career move. We are seeking a highly professional and talented General Manager (GM) with natural leadership skills and a disciplined style to grow with us. Candidates must have a genuine passion for healthier choices, delicious food, consistent quality, distinctive in-store experience & value and great customer service. A hands-on leader who can build a loyal and motivated staff is essential. Our fast casual restaurant delivers better food, fast by providing a positive and efficient in-store experience. We are improving the world -- at least a little! - by making it easier for people to eat fresh, delicious and crave-able food. Food that they can be confident is better for them than most other fast casual or quick service restaurant options.

BOWL'D is a new fast casual concept inspired by the Owners belief that many people are interested in eating better if it tastes good and is convenient. BOWL'D is carving out a unique niche in the food service market and investing for the long run. This is not a flighty idea to invest in a "cool" new restaurant, but rather a deliberate and thoughtful approach to addressing an unmet need in the market as people increasingly look for tasty, but healthier options. BOWL'D is going to grow beyond the first unit as it is designed from the start to be adaptable and of service to many and to last beyond passing food fads and food trends.

OUR PURPOSE & VALUES:

We bring people healthy food in a timely fashion and we want them to like it, so we have made it delicious!

Core Values: How do we achieve our purpose?

* We share our passion for healthy food.
* We take pride in what we do.
* We show we care.
* We work as a team.
* We promote health.
* We connect with our community.
* We learn and grow together.
* We have fun!

SUMMARY OF ROLE:

Reporting to the owner, the General Manager leads and directs daily operations of the restaurant (just over 1,800 square ft) including product preparation and delivery; customer relations; restaurant maintenance, repair and sanitation; compliance with all laws; inventory management and purchasing; team management, hiring, retention and termination of underperforming team members; financial accountability; and ensuring that the highest quality products and services are delivered to each customer CONSISTENTLY. Other duties as required or assigned. The GM will most importantly organize, lead and motivate other employees towards great results. A more detailed position description will be provided to interested parties whose experience fits the requirements below.

CANDIDATE REQUIREMENTS:

* A genuine interest in and enthusiasm for better, healthier food!
* 3 + years of managerial experience in a restaurant environment. Some fast casual or QSR experience is preferred. Assistant GM experience will be considered, but lead GM experience is ideal.
* Sound financial, budgeting and profit & loss (P&L) skills
* Track record of results, initiative and job stability
* Excellent leadership qualities and team building
* Proactive and self-motivated
* Highly organized, disciplined, focused and results oriented
* Understanding of current, best business practices and procedures in a fast causal, or QSR, environment is preferred
* Exceptional communications skills; proficiency in English is a must
* Strong computer & software aptitude with industry technology (NCR/Aloha)
* Committed to providing the highest level of customer service at all times; has a strong customer mindset, but balanced with a P&L (profit & loss) mindset.
* Industry credentials, i.e., HAACP, Serve-Safe
* ServSafe certification required, Virginia Food Service Manager license helpful.

PREFERRED SKILLS AND EXPERIENCE:

* Experience launching and opening new stores
* Prior training in a multi-unit fast casual or quick service enterprise
* Prior culinary training or strong back of house experience preferred
* College degree preferred, or equivalent training and experience

RESPONSIBILITIES AND DUTIES:

The purpose of this position is to organize, plan, direct and efficiently administer the day-to-day activities of all restaurant operations, including training of employees and creating a positive and productive working environment, in order to exceed company objectives in sales, costs, guest service and satisfaction, employee retention, food quality, appearance of facility, cleanliness and sanitation. Responsibilities will include:

* Personnel Management
* Operations and Compliance
* Facilities Management
* Guest Service
* Financial Management, Reporting, Planning and Controls
* Marketing/Growth

NEXT STEPS:
Locally-based candidates (Greater D.C. Metro area) should submit a cover email or cover letter that includes reasons for your interest, plus a resume that reflects your qualifications for the position. Relocation benefits are not available for this role. Candidates who live outside the Greater D.C. Metro area will be considered only under unique circumstances.. We will not be able to review resumes unless they are accompanied by a cover email/letter. A full background check and references will be required. If you will not be able to provide a positive and fairly recent reference from a former or current supervisor, please do not apply.

Thank you for your interest. Upon receiving your information, we will review it, and we will contact you if your background is a strong fit relative to others.

Job Type: Full-time

Salary: $50,000.00 - $55,000 /year

Job Location:

• Arlington, VA 22201

Required education:

• High school or equivalent

Required experience:

• restaurant: 5 years
• Manager experience: 3 years

Required languages:

• Fluent in English
• Some Spanish preferred

Required license or certification:

• ServSafe

We have set up application questions for your job.

You have requested that Indeed ask candidates the following questions:

• Do you have your own personal vehicle?  Very helpful for occasional catering deliveries
• Are you in Arlington, VA 22201?
• Have you completed the following level of education: High school or equivalent?
• How many years of restaurant experience do you have?
• Do you speak Fluent in English?
• Do you speak Some Spanish preferred?
• Do you have the following license or certification: ServSafe?