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Customer Service Rep
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 211 Main Street, Webster, MA Dudley Hill, Massachusetts |
About this job
Your Future Starts Here!!
MAPFRE |Insurance is seeking positive, energetic, top performing individuals with a desire for career growth and expanding opportunities in our Enterprise Contact Center.
Customer Service Representative
Job Summary:
This position is with MAPFRE Insurance located in Webster, MA
As a member of the Enterprise Contact Center, you will work with our internal and external customers to create an outstanding service experience. This exciting customer focused position includes responsibilities in the areas of coordinating first notice of loss claims via telephone and electronically, and/or billing calls and functions for all products, lines of business, and affiliates.
Requirements:
-Ability to navigate and process data using multiple systems and computer screens
-Average mathematical skills and aptitude
-Excellent oral and written communication skills
-Ability to solve moderately complex problems and make decisions within position standards
-Strong telephone customer service skills to obtain/provide accurate/complete information
-Ability to multi task and shift between tasks with ease and proficiency
Hours: Flexible schedules available within our operating hours of 7:30 a.m. to 10:30 p.m. Monday through Friday and 8:00 a.m. to 8:00 p.m. on Saturday and Sunday. Full Time and Part Time positions available. This position requires some company holidays to be worked.
Benefits: We offer competitive wages and benefits including: Health, Dental, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Flexible work schedules and a Casual attire environment.
Our Employee Value Proposition:
We have earned a solid reputation as a "great place to work." Our employees have stated that we offer the following:
-Competitive Total Compensation/Benefit Package
-Financially Stable Company
-Future Career Opportunities
-Respect
-Convenient Company Locations
-Job-Interests Alignment
-Quality Management and Colleagues
-Strong People Management Practices
-Quality Senior Leadership Reputation
-Employee Empowerment
To view complete job descriptions and apply, please visit jobs.mapfreinsurance.com
An equal opportunity employer
MAPFRE |Insurance is seeking positive, energetic, top performing individuals with a desire for career growth and expanding opportunities in our Enterprise Contact Center.
Customer Service Representative
Job Summary:
This position is with MAPFRE Insurance located in Webster, MA
As a member of the Enterprise Contact Center, you will work with our internal and external customers to create an outstanding service experience. This exciting customer focused position includes responsibilities in the areas of coordinating first notice of loss claims via telephone and electronically, and/or billing calls and functions for all products, lines of business, and affiliates.
Requirements:
-Ability to navigate and process data using multiple systems and computer screens
-Average mathematical skills and aptitude
-Excellent oral and written communication skills
-Ability to solve moderately complex problems and make decisions within position standards
-Strong telephone customer service skills to obtain/provide accurate/complete information
-Ability to multi task and shift between tasks with ease and proficiency
Hours: Flexible schedules available within our operating hours of 7:30 a.m. to 10:30 p.m. Monday through Friday and 8:00 a.m. to 8:00 p.m. on Saturday and Sunday. Full Time and Part Time positions available. This position requires some company holidays to be worked.
Benefits: We offer competitive wages and benefits including: Health, Dental, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Flexible work schedules and a Casual attire environment.
Our Employee Value Proposition:
We have earned a solid reputation as a "great place to work." Our employees have stated that we offer the following:
-Competitive Total Compensation/Benefit Package
-Financially Stable Company
-Future Career Opportunities
-Respect
-Convenient Company Locations
-Job-Interests Alignment
-Quality Management and Colleagues
-Strong People Management Practices
-Quality Senior Leadership Reputation
-Employee Empowerment
To view complete job descriptions and apply, please visit jobs.mapfreinsurance.com
An equal opportunity employer
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