Deskside Support Representative - Full-time / Part-time

Responsibility will be INTEL Software Diagnosis and Break / fix work BSOD fixes, application not functioning issues.
Work independently with or without other local onsite help. They will be part of a remote US team. Must support local customers on site as well as support other customer locations remotely via phone and Remote Takeover tools.
Strong skills with MS Operating systems XP, Win7 System , Linux, and some Apple Mac OS.
Hardware knowledge is important - installing extra items like drives /memory etc. Able to diagnosis HW break/fix issues ..complete some minor HW fixes as official hw vendor will provide repairs. But they should be very comfortable inside PCs.
The PC HW of choice on this acct is Lenovo....both Desktops and Thinkpads. They should be familiar with both types of technology.
Fluent with configuring the wireless setup on TPs
Some familiarity with Smart Phones - how they function / configuration
Strong skills: use/configure Lotus Notes (basic configuring, archiving, accessing dbs, etc)
VPN Tools - specifically CISCO
Fluent MS Office Suite
General network knowledge for PC trouble shooting ability.
Comfortable with the use of Remote Take Over tools and thei

Experis is an Equal Opportunity Employer (EOE/AA)