Senior Clinical Administrative Coordinator - TRICARE - Phoenix, AZ

Position Description:UnitedHealth Group is working to create the Healthcare system of tomorrow and you can help. Already Fortune 17, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance Healthcare system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.  Join with us and start doing your life's best work.The purpose of this position is to provide support to the Case Management Program by delivering service telephonically. Job functions include assisting with member care coordination and community resources integration. Responsible at a central office to assist in triage and coordination supporting UHC M&V Care Managers by assisting with eligibility determination, planning coordination, education and delivery of case management services, engaging with member, families or other health care team members as directed. What makes your clinical career greater with United Health Care Military and Veterans? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.As a potential government contractor, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF85P.Primary Responsibilities:Identify, engage, educate and coordinate case management servicesAssist with the identification of national resources to support community based activities, coordinate and educate referral sources within the UHG enterpriseResponsible  to assist in triage and coordination supporting UHC M&V  Case  ManagersAssisting with determining eligibility, planning, coordination, education and delivery of case management for the appropriate membersEngaging with member, family or other health care team members as directed.Maintains accurate documentation systems/data base which assures compliance with program process and objectives and reporting

Required Qualifications:High School Diploma or GED1+ years of Customer Service experience1+ years of experience using a telephone and computer as the primary instruments to perform job dutiesExperience working within the Healthcare IndustryExperience using a computer and Microsoft Office (Word, Excel and Outlook)Comfortable working Monday-Friday between hours of
9am-6:30pm with OT if neededUnited States CitizenshipAbility to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86Preferred Qualifications:Associate's Degree or Bachelor's DegreeWorking knowledge of Medical TerminologyFamiliarity with TRICARE

As a requirement of UnitedHealth
Group's contract with the Department of Defense, this position requires U.S.
citizenship and proof of favorable adjudication following submission of
Department of Defense eQuip Form SF86, (the National
Agency Check Legal and Credit or “NACLC”). Successful completion of the NACLC
process is a requirement for continued employment in this role. NACLC
processing will be initiated by our TRICARE Security Officer post-offer, and
can take 3-6 months for a final decision communication from the Department of
Defense. Candidates will be allowed to begin employment with UnitedHealth Group
in this role based on an interim clearance, and final results will be
communicated as they are received. Failure to obtain final NACLC approval will
result in termination from this role.



UnitedHealthcare
Military & Veterans is part of the family of companies that
make UnitedHealth Group one of the leaders across the US health care system.

We serve those who serve our nation, providing quality health care services to
millions of military beneficiaries across the (list region post award).

Our commitment to helping people live healthier lives, and to continue the
honor, satisfaction, and quality of the TRICARE military health benefit program
is greater than ever. Our efforts complement the Military Health System to
demonstrate the best blend of public and private health care solutions.

It's not just business as usual. It is one of our proudest endeavors.

If you're ready to help make health care work better for those who serve our
nation. If you are smart, creative, and committed. If you want to make a
difference. Consider being part of the elite team at UnitedHealth care Military
& Veterans.

This is an opportunity to share in something special; a chance for all of us to
serve, to excel, and to know that we've made a difference for those families
who have made our nation stronger.

Diversity creates a healthier
atmosphere: All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other characteristic
protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a
drug test before beginning employment.