Service Technician - Outdoor Outlet - PT - Winter Seasonal - Full-time / Part-time

Reach Your Peak at Vail Resorts.You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Service Technicians are responsible for performing quality tunes and repairs to customers’ equipment. 

Job responsibilities include (but are not limited to):

• Determine customer equipment needs
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Service and repair customer merchandise according to established guidelines
• Adhere to safety procedures regarding use of tools and equipment
• Ensure pricing is accurate and current including any and all promotions

Qualifications:

• 1 year service technician experience - preferred
• Ski and/or snowboard tuning experience - preferred
• Maintain a working knowledge of products and trends within the ski and snowboard industry
• Previous retail sales and customer service experience - required
• Strong customer service skills 
• Basic computer skills with the ability to learn the register 

Some of the benefits include:

• Free  Epic ski and snowboard pass to our world-class resorts
• Retail discounts at our stores
• Employee Assistance Program (EAP)
• Excellent training and professional development

Wisconsin’s #1 Ski, Snowboard & Outerwear Shop. Work with all of your favorite outdoor brands (Patagonia, The North Face, Mountain Hardware and Arc’teryx – just to name a few) across every possible season. Situated on the Fox River and just a short distance from Green Bay, WI our Outdoor Outlet employees have the opportunity to really participate in the lifestyle they sell. Join a team that loves the outdoors and everything that goes with it!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

                                                                                                                                                                                        Requisition ID 115255 ELJ