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in Limerick, PA

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About this job

Iron Mountain, the trusted records management leader since 1951, is looking to add several Account Managers to their sales team in Royersford, PA! The Account Manager is a phone-based role that grows assigned Iron Mountain customers' revenue over the prior year. The focus is on loyalty, retention, and providing solutions to meet customer needs while uncovering and selling new opportunities for revenue growth and quota attainment. The Account Manager is the primary customer contact and manages this relationship.


We offer our Account Managers:

Competitive base salary plus commission
Full benefits (Medical, Dental, Vision) that start DAY ONE
401(k) after 30 days plus company match
Stock options
Annual Winner's Trip for top sales performers and more!

Responsibilities:

Ensure consistent customer contact through a minimum of 60 dials and 12 customer conversations daily. All activity to be tracked through Salesforce.com. Responsible for 100% compliance.
Approach customers consultatively and systematically to understand the organizational business objectives and goals. Leverage this knowledge to educate on Iron Mountain value and locate opportunities to increase Iron Mountain revenue over prior year.
Renew contracts well ahead of expiration. Submit RFPs when needed.
Quickly gain knowledge of IRM product offerings through on line courses and self-study.
Partner with customer service and operations to ensure a satisfactory customer experience
Proactively contact customers at Risk and resolve issues through customer needs analysis.


Requirements:

A Bachelor's degree, preferably in a technical discipline.
At least 6 months of inside sales experience; background in IT/technology a huge plus.
Proficiency with MS Office and Salesforce.com systems.
Excellent written, oral and presentation skills.
Strong interpersonal skills, ability to partner, influence and negotiate.


About us:

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers' data, no matter what format, location or lifecycle stage it's in and no matter where it's kept. We are more than 17,000 people strong and growing. We've been a trusted records management leader since 1951.