Customer Support/Collections Representatives - (UT)

Imagine yourself starting a career with one of the fastest growing companies in Utah! We’ve experienced such exponential growth that we are even expanding at our newest location in Glendale, Arizona! Our success depends on building talented teams made up of highly motivated individuals. Founded in 1999, Progressive Leasing, a wholly-owned subsidiary of Aaron’s Inc.[NYSE: AAN], is on track to reach $1B in revenue. Our scalable, customer payment software product provides lease-purchase technology solutions through 16,000+ retail locations in 46 states.

We are interviewing for a variety of roles within Operations Support in both Draper, Utah and Glendale, Arizona. The ideal candidate is professional, results-oriented, dedicated and looking for a long-term career. We offer full and part-time opportunities but all new hires must be available to attend training during the day. If you would like to be considered and are available to start immediately we invite you to apply on line!

I. Customer Support (“CS”) basic qualifications;

• Customer Service experience with impeccable interpersonal skills
• Excellent verbal and written communication skills
• Computer & Typing literacy/proficiency, working with multiple software applications/screens simultaneously
• Phone Experience in a customer service/call center environment preferred
• High school Diploma or GED equivalent, must also be 18 years or older

II. Collections Representatives

We love our customers and are dedicated to providing an extremely high level of support. Our Collections Representatives will review aberrant accounts and respectfully communicate with customers to promote timely payments. Employees best qualified for this role will possess all Customer Support qualifications (above), prior collections experience, a demonstrated ability to remain “calm and cool” under pressure, thrive in a competitive environment and be detail orientated in order to properly update customer activity.

Compensation & Benefits
We know that talented people are attracted to companies with long term success, an amazing culture and one that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired we offer;

• Competitive Pay with opportunity for VERY competitive monthly bonus PLUS a 5% Shift Differential for PM roles and 5% Shift Differential for Spanish speaking positions (Base wages are determined by previous employment experience)   
• Medical/Dental/Vision Coverage, Life Insurance, 401K, PTO, Holiday Pay and Tuition Reimbursement
• On-site gym, game and lounge area, basketball court, free snacks & refreshments
• Subsidized commuter pass/public transportation
• Unlimited Learning Potential and Career Opportunities! We provide on-the-job-training and are dedicated to promote from within. Over 50% of our positions are filled by internal employees.

*All New Hires must pass a pre-employment drug test and criminal background check

Progressive Leasing does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.