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Telecom Service Technician
| Hours | Full-time |
|---|---|
| Location | Springfield Area Springfield, Missouri |
About this job
O'Reilly Auto Parts has 57 straight years of continuous growth and over 68,000 team members at more than 4,300 stores and 27 distribution centers in 42 states. We are determined to be the industry leader in the auto parts industry and believe that our team members are the most important asset in our business.
Team members working behind the scenes in Finance, Advertising/Marketing, Customer Service, Computer Help Support,
Corporate Services, Information Systems, Human Resources, Inventory Control, Merchandise, Purchasing, Real Estate, Sales, Store Design, Store Administration, Training, etc., support our DC and store team members on the front lines so that they can provide the right parts, at the right price, at the right time!
Whether you work at the corporate headquarters, a district or regional office, a distribution center, in the field, or a store, you are an integral part of Team O’Reilly.
The Telecom Service Technician handles onsite repair and support of store phone systems and cabling. This position provides a customer service function for stores and regional offices in the areas of phone lines and phone equipment. This role also handles replacement of bad equipment, troubleshooting service issues, opening service tickets with carriers and vendors, and provides support to Install/Service Specialist as needed.
This is a full-time opportunity; Monday-Friday, 8 a.m.-5 p.m.
Skills/Qualifications
- 4 years technical experience, especially in troubleshooting
- Ability to manage multiple priorities
- Good written and verbal communication skills
- Extensive knowledge of voice/data infrastructure, terminology, and phone systems
- Advanced computer experience
O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.
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