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Hours Full-time, Part-time
Location 11875 Carmel Mountain Rd
San Diego, California

About this job

Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary:

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
  • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
  • Slice deli meats and cheeses to customer's requests using proper deli equipment.
  • Prepare deli/bistro items per customer requests using proper equipment.
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of deli/bistro specials.
  • Provide customers with fresh products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Recommend deli /bistro items to customers to ensure they get the products they want and need.
  • Use all equipment in deli/ bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
  • Prepare foods according to the food temperature logs and follow cooking instructions.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Regularly lift/carry 10-50 pound items.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Properly use kitchen equipment, stove, scale, fryer, steamer, etc.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude and sense of urgency.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
  • 18 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
  • Retail experience
  • Second language (speaking, reading and/or writing)

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening; Overnight

Regions: West

 

States: California
Keywords:

Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.

Company Overview
Kroger, one of the world's largest retailers, employs nearly 400,000 associates who serve customers in 2,625 supermarkets and multi-department stores in 34 states and the District of Columbia. With more than $108.5 billion in sales in 2014, Kroger ranks 20th on the Fortune list and we continue to grow. Recognized by Forbes as the most generous company in America, Kroger is a leader in feeding the hungry, supporting breast cancer awareness, assisting local schools and community organizations, and supporting members of the armed forces and their families. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  CA || San Diego || 11875 Carmel Mountain Rd || 92128 || Ralphs || [[mfield2]] || Customer Service; Deli/Bakery; Store Operations || Employee || Non-Exempt || Part-Time || None