District Manager

You will be responsible for store operations for the district and overseeing all aspects of production, sales, processing, quality assurance, maintenance, safety, and sanitation.

Principal Duties and Responsibilities:

• Serves as a role model for customer-first behaviors according to company standards.
• Builds a team of customer-focused employees through coaching and communication.
• Responsible for handling any customer complaints/concerns in a timely and professional manner.
• Responds to customer inquiries on a timely basis.
• Directs and manages store sales efforts, which may include: retail sales, and up-selling.
• Achieves business plan objectives and profitability as described in the store operating plan and established financial goals.
• Controls flow of ingredients and utilization of labor to ensure adequate production at the required quality level.
• Understands and implements procedures to maximize efficiencies and control variances in daily production of product and overall store performance.
• Implements operating methods and procedures designed to eliminate production problems and improve product quality.
• Understands and implements store quality control procedures and standards.
• Coordinates production schedules to meet customer demands and minimize labor hours.
• Demonstrates safety consciousness and promotes store safety and sanitation.
• Oversees proper upkeep of store facility and equipment; directs and schedules all maintenance, improvements and repairs of the building and equipment.
• Completes and manages income and expense budgets, including accounts receivable, profit and loss, etc.
• Manages company resources responsibly including inventory control.
• Implements efficiently and effectively directives from corporate and divisional management.
• Oversees required corporate reporting documentation (financial and operational).

Supervisory Responsibilities:

Manages General Managers who supervise employees in the store.  Is responsible for the overall direction, coordination, and evaluation of these managers.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3-5 years of food and beverage required.

Education/Experience:

Bachelor’s degree (B.A.); Has experience as a District Manager supervising multiple locations in the food service industry.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Computer Literacy preferred in: Word, Spreadsheets (Excel), E-mail, OutLook.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to lift up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and moderate heat. The noise level in the environment is moderate.