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Front Desk Customer Service Rep - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 3510 North Blvd Alexandria, Louisiana |
About this job
We have a full-time/part-time opening for a Front Desk Customer Service Rep.
Must be able to work various shifts per week.
- No experience required.
- Be authorized to work in the United States.
- Must have reliable transportation.
Wage: Competitive
Requirements
Front Desk duties and responsibilities
1. Greet customers as they enter the building
2. Assign customers lanes and take payments
3. Answer phone and assist callers with any information and reservations
4. Hand out rental shoes and return shoes to designated spots
5. Assist customer with any issues that may arise during their visit
6. Make calls to the mechanics on any lane issues
7. Turn on and monitor the intercom system to assist customer with any problems
8. Monitor the stereo system to insure it is on the correct stations
9. Keep front counter area organized and clean
10. Direct lane attendants on their duties
11. Write down all calls to the mechanics
12. Make sure the closing duties list is filled out at the end of each night
13. Count safe to make sure it is in balance
14. Print register report and reset
15. Drop money from the register into the main safe
16. Make sure all doors are locked at closing time and set alarm system
1. Greet customers as they enter the building
2. Assign customers lanes and take payments
3. Answer phone and assist callers with any information and reservations
4. Hand out rental shoes and return shoes to designated spots
5. Assist customer with any issues that may arise during their visit
6. Make calls to the mechanics on any lane issues
7. Turn on and monitor the intercom system to assist customer with any problems
8. Monitor the stereo system to insure it is on the correct stations
9. Keep front counter area organized and clean
10. Direct lane attendants on their duties
11. Write down all calls to the mechanics
12. Make sure the closing duties list is filled out at the end of each night
13. Count safe to make sure it is in balance
14. Print register report and reset
15. Drop money from the register into the main safe
16. Make sure all doors are locked at closing time and set alarm system