The job below is no longer available.

You might also like

in Mesa, AZ

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location 1919 N. Power Road
Mesa, Arizona

About this job

  • Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well maintained club, and executing the team member basics of being on time and complying with the dress code.
  • Responsible for assisting and directing members/guests.

Essential Duties & Responsibilities

  • Greet all incoming members and guests.
  • Ensure all check-in procedures are followed.
  • Ensure Guest Fitness Profiles are completed and appropriate fees are collected.
  • Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests.
  • Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments.
  • Promote and sell merchandise.
  • Keep front desk area and lobby clutter free, and orderly.
  • Perform general cleaning duties to include hourly locker room checks.

Certifications / Educational Level

  • High School Diploma or GED required.
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization (within 60 days of employment).

Experience

  • Must have 6-12 months experience in customer service function. Retail environment preferred.
  • Experience with multiple phone lines preferred.
  • Basic computer skills.

Physical Requirements

  • While performing the duties of this job, the employee is regularly required to stand for up to 8 hours. The employee occasionally sits, walks, kneels and reaches with hands and arms.
  • Frequently required to lift and/or move up to 25 lbs.