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Customer Service Representative and Marketing Representatives - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Sherman, TX Sherman, Texas |
About this job
Our company is currently hiring entry level individuals with a customer service & sales background for the Account Manager position. We have found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train for our Account Manager position. We specialize in areas of customer renewal, customer retention and customer acquisition.
J&B Prime Marketing Solutions is hiring for full time Entry Level Sales, Marketing and Customer Service. Our Customer Service positions are face to face (we are NOT a call center) with our clients. Customer service in person is by far much more effective and the clients LOVE IT!
Management and growth is our main focus, as customer service is a tool for growth.
Tasks and Responsibilities of a Customer Service Representative
Interact with customers daily to inform of client products and services
Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.
Ensure and provide quality service to external customers.
Answer all customer inquiries in a timely and professional manner.
Process orders and data entry with high level accuracy.
Take initiative and resolve and escalations or complaints.
MaintaiDue to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but you must be willing to work hard in an entry level customer service, sales-marketing position. All openings are ideal for recent graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry. Apply today. Email your resume to careers@jbprimemarketingsolutions.comn a positive representation of the company and associated brands at all times.
Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
J&B Prime Marketing Solutions is hiring for full time Entry Level Sales, Marketing and Customer Service. Our Customer Service positions are face to face (we are NOT a call center) with our clients. Customer service in person is by far much more effective and the clients LOVE IT!
Management and growth is our main focus, as customer service is a tool for growth.
Tasks and Responsibilities of a Customer Service Representative
Interact with customers daily to inform of client products and services
Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.
Ensure and provide quality service to external customers.
Answer all customer inquiries in a timely and professional manner.
Process orders and data entry with high level accuracy.
Take initiative and resolve and escalations or complaints.
MaintaiDue to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but you must be willing to work hard in an entry level customer service, sales-marketing position. All openings are ideal for recent graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry. Apply today. Email your resume to careers@jbprimemarketingsolutions.comn a positive representation of the company and associated brands at all times.
Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
Requirements
Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but you must be willing to work hard in an entry level customer service, sales-marketing position. All openings are ideal for recent graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry. Apply today. Email your resume to careers@jbprimemarketingsolutions.com