Customer Service Representative

Top Three Skills:

Customer Service, Call Center, Data Entry

Job Description:

-Answer inbound calls from customers regarding order, product and inventory issues
-Enter purchase orders and inventory releases received from field CSRs
-Perform data entry
-Take orders over the phone
-Make proactive outbound calls to designated active and inactive customers
-Update customer information
-Contact vendors or customers regarding any inquiries

Work Environment:

-Will be in a call center environment
-Hours are Monday - Friday 8 AM to 5 PM (may have to work OT at times)

-Dress is business casual

Qualifications:

-Associates Degree Required BA/BS preferred, but not required
-3-5 years related experience or combination of education and experience
-Proficient in MS Office and Outlook
-Previous experience working over the phone
-Requires good communication skills (verbally and nonverbal)
-Have hired a lot of people with these backgrounds: Payment Representatives, Insurance, Healthcare, Administrative, Property Manager, Call Center

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.