The job below is no longer available.

You might also like

in Wilkes Barre, PA

Use left and right arrow keys to navigate

About this job

Xerox is seeking Customer Service Representatives who want to provide excellent customer service to our clients. As a business world leader, Xerox offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!

Customer Service Representative:
As a Customer Service Representative in a call center environment, you will work to support customers with their accounts.

Your responsibilities will include, but are not limited to, the following:

Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service and professionalism to a wide range of customers.
Recommend products or solutions that best suit the customer.
Ability to read and interpret documents.
If you meet the requirements of this position and are ready to work for a world-class company with a great marketplace reputation, apply today!