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Use left and right arrow keys to navigate
Hours Full-time
Location Cayey, PR
Cayey, Puerto Rico

About this job

If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service.


SUMMARY OF THE POSITION:

The Retail Sales Associate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customer's wireless needs, and providing world class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits. At Sprint by Wireless Lifestyle, we provide hands on and classroom training, advancement opportunities, and a Have Fun work environment!

DUTIES AND RESPONSIBILITIES:


  • Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone

  • Communicate effectively to determine the best fit product or service with the wireless needs of the customer

  • Meet and exceed sales goals and provide customer service

  • Develop and maintain business relationships with new and existing customers



  • Provide marketing efforts to solicit and promote new business inside and outside of the assigned retail location

  • Perform store operation procedures including opening/closing the retail location, conducting cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area

  • Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships

  • Troubleshoot, diagnose, and repair wireless products through Service & Repair procedures; process receipts of service and repair transactions

  • Assist in other tasks and duties assigned by management



Requirements:

QUALIFICATIONS / REQUIREMENTS:

High school diploma or equivalent; 2 year/associate’s degree preferred Previous retail sales and customer service experience

Excellent communication and effective problem solving skills

Strong organizational and time management skills

Professionalism , e nergetic, and positive attitude

Availability of flexible scheduling; retail hours

Reliable transportation

Basic computer skills

Bilingual in English and Spanish a plus



PHYSICAL DEMANDS :
Must be able to stand for long periods of time (up to 9 hours) on the sales floor
Must be able to move and/or lift up to 25 pounds Wireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.