Customer Service Representative

Our property management client in downtown Boston, MA is seeking a Customer Service Representative to start ASAP.

Responsibilities:

• Provide customers, both internally and externally, with a high level of service with regards to all tenant inquiries
• Respond to all customer contacts promptly, efficiently and accurately
• Build and maintain customer relationships
• Must showcase ability to successfully resolve customer issues including discrepancies, complaints, and any other emergency situations
• Assure quality, integrity and accuracy of client information (including review, processing, and database entry)

Qualifications:

• Bachelor's Degree required
• 1+ years of customer service experience in an office settting, property management, leasing office, call center. Other customer service experience may be acceptable.
• Must have very good communication skills.
• Must have proficient MS office skills and ability to learn new software

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.