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in Charleston, WV
Customer Service Representative
Hours | Full-time |
---|---|
Location | Charleston and Surrounding Areas Charleston, West Virginia |
About this job
We have a full-time opening for a Customer Service Representative.
Must be able to work various shifts per week.
- Must have a high school diploma or equivalent.
- Be authorized to work in the United States.
- Must have reliable transportation.
- Background check required.
Wage: $11.67 per hour
Requirements
Adecco is currently recruiting for experienced Customer Service Representatives. Candidates must be able to adapt to the customers needs with a positive attitude and high level of customer service while taking inbound customer calls and providing resolution to question and concerns. This is for a long-term temporary to hire opportunity. If you meet the qualifications listed below please Apply Now! Responsibilities for this Customer Service Representative - Call Center job include:
- Receive a high volume of inbound calls with varying degrees of questions or concerns
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation
- Must be able to able to work in a highly monitored environment
Candidates must meet the following requirements for consideration:
- 1-3 years Customer Service experience
- Excellent communication skills
- High School Diploma or GED required
- Ability to pass background check
- Candidate must be able to sit for the majority of their shift
- Excellent verbal and written communication skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate – Intermediate computer skills Proficient with Email and Microsoft Word
- Able to work in a team environment
These positions are long term for the right individuals and provide excellent paid training (8 - 10 weeks). Pay rate is $11.67. Interviews are currently being scheduled. Apply Now!! Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Customer Service Representative - Call Center job in Charleston, WV or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled