HRIT Business Analyst - Full-time / Part-time

Position Summary:

Responsible for the development, documentation and refinement of processes and system enhancements associated with Workday and the other vendor and support systems. Works independently to identify opportunities for improvements in efficiency and quality within specialized service areas. Leverages in-depth knowledge of industry best practices and partners with the internal stakeholders to provide effective and value-added support.

Main Accountabilities:

In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

•Providing subject matter expertise in business processes and Workday functionality as well as system configuration.

•Conducting business process mapping, fit gap analysis, and gathering functional requirements.

•Actively engaging end-users through all phases of the issue/project life cycle, ensuring client satisfaction through timely communication and consistent completion of deliverables within critical timelines

•Coordinates user acceptance testing and works directly with end-users to manage tasks associated with testing

•Supporting common business processes and tools, researching and evaluating alternative solutions, and developing business system concept analysis documentation

•Developing detailed functional design and system configuration specifications

•Working with Workday Integration developers to identify and document system configuration requirements and specifications

•Executing project management activities within established standards and methodologies

•Conducting business process re-engineering to identify opportunities for improvement, and making appropriate recommendations; ensuring processes and systems are optimally aligned and that they follow industry standards

•Working directly with the system vendor to troubleshoot and determine solutions for complex issues

•Producing ad-hoc standard reports for various types and levels of end-users

•Strictly enforcing Workday security administration access control policies

Education & Training:

•B.S/B.A. in Computer Science, Human Resources or related field and/or an equivalent in education and experience

Knowledge/Skills:

•Functional knowledge of Workday Application Suite; technical knowledge preferred

•Advanced knowledge of and the ability to use a PC and MS Office Suite.

•Aptitude to learn new computer applications

•Solid ability to multi-task in an effective manner and to work successfully in a fast-paced environment

•Ability and comfort in communicate with all levels of the organization

•Ability to draft routine correspondence and to communicate effectively

•Management of confidential information and data in a professional and ethical manner

•Ability to balance the demands of new projects, maintenance and support, customer expectations and personal and professional development

•Ability to establish strong business relationships and work effectively with senior business and client contacts

•Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical users

•Solid written and verbal communication skills in customer settings and with internal management, along with solid listening, facilitation and presentation skills

•Solid knowledge of IT software development methodologies

•Solid knowledge of project management methodologies, along with project and time management skills

•Ability to bring resolution to highly complex and stressful situations with multiple constituents

Work Experience:

•Five (5) years cross-functional business experience in areas such as business analysis, IT solutions development, technical project management, human resource management, accounting and budgeting, and client/customer relationships

•Functional experience with Workday; technical experience preferred

Travel:

•Minimal