eLead Coordinator - Full-time

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World at Marriott.



Job Summary

Route incoming opportunities to the appropriate eLead Sales Manager. Manage all incoming electronic leads into the Sales office via fax, email, SFAWeb & CI/TY (Consolidated Inventory/Total Yield System), voicemail, and websites (e.g. Starcite), etc. Route leads via SFAWeb and/or CI/TY to the appropriate eLead Sales Manager in order to ensure that customer requests are responded to within the service level timeline for each incoming electronic lead. Accurately track all the leads and distribution. Provide SFAWeb & CI/TY support, including data input and report generation, as required. Monitor lead volume of each Sales Manager and re-route leads as needed. Handle team member and internal stakeholder requests in a professional manner. Perform other administrative assistant responsibilities as needed (e.g. contract generation, manager opportunity turnover, capture voicemail messages, etc) as directed by supervisor. Compile data and create reports from Marriott internal data sources (e.g. MRDW, SFAWeb, MarRFP database).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.