Host / Hostess

Crowne Plaza Concord/Walnut Creek

Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

• Flexible Schedule

Ensure all tables are properly set before seating guests. Maintain seating chart for rotation of stations.

Greet and seat guests properly and issue menus. Answer phone properly and follow all reservation procedures.

Follow accurate cash handling and room charge procedures. Organize and maintain a clean service podium.

COMFORT & LUXURY AWAIT IN THE EAST BAY AREA

For an exceptional hotel in the Diablo Valley, why not stay in the hotel known for its top-rated service and undeniable comfort? With newly-renovated accommodations, free WiFi & parking, and the best amenities among Concord hotels, the Crowne Plaza Concord/Walnut Creek is the ideal place for our guests to stay during their visit to the East Bay Area.

Conveniently located near both BART and Walnut Creek, our hotel offers full-service lodging accented with beautiful décor, a relaxing atmosphere, and a wide array of complimentary services and amenities. Our guests will discover peaceful, spacious lodging in 324 non-smoking accommodations. They can enjoy their choice between King Rooms, Double Queen Rooms, or Suites - all which surround a stunning indoor atrium that features lush landscaping, a Koi Pond, a heated swimming pool, and the applauded restaurant, Vineyards Restaurant and Bar. This Concord California hotel is also the premier place for guests to hold their Bay Area meeting or special event with our newly renovated comprehensive business center and executive-level banquet rooms.

Our Concord hotel accommodations feature classic beauty, comfort, and relaxation whether our guests are traveling for leisure or business.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.