Licensed Mental Health Care Advocate - Eden Prairie, MN - Full-time / Part-time

You're looking for something bigger for your career. How about inventing the future of health care? UnitedHealthcare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work. (sm) As a Care Advocate you will be responsible for case management and utilization review of mental health and substance use disorder services. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Primary Responsibilities:

Management and authorization of behavioral health services, including crisis assessment and intervention 
Integrates a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the options and services to meet the enrollee’s health needs, using education, communication, and all available resources to promote quality, cost-effective outcomes 
Completes an Assessment on each member as well as an individualized Care Plan to address the member’s needs 
Telephonic visits with members to determine/coordinate treatment or resources to address the member's complex needs 
Discharge planning or management of transitions between care settings to ensure the appropriate services/resources are in place for quality outcomes
Management of behavioral care coordination for all complexity levels 
Make outreach calls to members and/or providers for coordination of behavioral and medical services 
Assist consumers by screening, answering questions, providing program information and education about care coordination program services, network and community resources, and coverage determinations in an accurate and courteous manner

Required Qualifications:

Master's or doctoral degree in psychology, social work, counseling or related field, or Bachelor's degree in Nursing 
Current, non-restricted independent license in a behavioral health field or RN licensure 
3+ years post-licensure clinical experience in an appropriate behavioral health environment 
Proficiency in MS Office Suite 
Must live within a commutable distance of our Eden Prairie, MN office location
Preferred Qualifications:

Experience in working in managed care environment 
Substance abuse experience including Rule 31 
Medical or behavioral health collaboration within different organizations 
Experience providing care coordination 
Experience in working with children, adolescents and families 
Experience in working in a hospital setting 
Excellent Customer Service Skills 
Excellent Organizational skills
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. (sm)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: behavioral health, mental health, case management, substance use, care coordination, case manager, case management, chemical dependency, LP, LPC, LICSW, LPCC, LMFT, RN, social work, social worker, Eden Prairie, MN, Minnesota