Cash Application Specialist

The MENTOR Network, a national network of local human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country. The Company operates in 36 states.

The MENTOR Network is currently seeking a Cash Application Specialist who can consistently execute required activities ensuring that all cash is posted, adjusted when needed, and reconciled in an accurate and timely manner.

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Utilize automated AR software to process cash application, adjustments and for analysis purposes.

• Utilize document management software during cash processing.

• Analyze guarantor remittance advices for accurate cash posting purposes.

• Reconcile processed payments to ensure accuracy.

• Research, escalate, and resolve any posting discrepancies. Work with key staff to resolve guarantor payment issues and notify supervisor of payment reconciliation issues

• Maintain cash reconciliation log that captures all cash deposits for the month and prior months while ensuring that transactions are processed appropriately.

• Process and post payments (manually or electronic 835 files) liability transfers and sales adjustments while maintaining an appropriate level of segregation of duties.

• Identify and resolve account credit balances due to misapplication or overpayment at the time of cash application using standard credit balance protocol.

• Maintain supporting documentation (Treasury reports, payment registers, remittance advices, etc) for all cash posting transactions.

• Produce, maintain and distribute weekly/monthly accounts receivable reports for analysis upon request from management.

• Ensure that all transactions for the given month are completed in a timely manner and that completion is communicated to management.

• Assist with the resolution of any issues that could impact the timely month-end closing.

• Ensure National Standards and Sarbanes Oxley compliance with all assigned areas and other audit requirements.

• Assist in the onboarding of new hires providing required training when necessary.

• Support special projects and mission critical initiatives.

• Embrace concept mentoring by actively participating in team meetings and fostering an environment in which team members proactively collaborate with one another.

• Proactively supports management as well as the objectives and goals of the department.

• Perform other duties as assigned by the SSC AR Manager and/or AR Supervisor.

• Provide support in the unapplied cash reconciliation process with other key staff.

Education and Experience:

• High school diploma or equivalent required
• Post Secondary degree in accounting or related field preferred

Experience:

• 3+ years experience in Accounts Receivable or related field, specifically in the area of cash posting, manual and electronic

Other Skills and Abilities:

• Proficiency with Microsoft Word, Excel and Outlook
• Ability to manage and prioritize multiple tasks
• Good communication skills (oral and written)
• Well developed problem solving skills
• Detail oriented
• Knowledge of EDI 835 formatting helpful but not essential
• Commitment to excellent customer service and support
• Foster culture of continuous improvement

EOE/AAE