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Hours Full-time, Part-time
Location Chelmsford, MA
Chelmsford, Massachusetts

About this job

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'œTMUS'�), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Leads day to day sales training initiatives to support the roll outs, launches, updates, and other key sales focus items for a market for both the direct and indirect sales channels. Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Essential Functions
  • Manage multiple design projects using sound project management tools and methodologies
  • Represent cross-functional teams in systems implementation at an enterprise level
  • Secure content from vendors, engineering, and other parties as needed for course development
  • Review, edit and re-design existing curriculum as needed
  • Design, pilot and launch new curriculum as needed
  • Proactively seek new ways to manage train the trainer roll outs, and conduct program effectiveness reviews
  • Work with subject matter experts to proactively partner to obtain and validate courseware content
  • Effectively implement training solutions
  • Establish relationships with various stakeholders to ensure timely response to training needs
  • Work with members of the system implementation team to meet design goals efficiently, effectively, and within the specified time frame and budget while exceeding stake holders expectations
  • Offer performance consulting solutions and strategies
  • Manage vendor relationships for long-term partnership
  • Proactively introduce new training tools and concepts into the training development process. This includes interactive video and audio


    Minimum Required
  • 5+ years of Instructional Design experience.
  • Very Good knowledge of MS PowerPoint, Word, SharePoint, and Excel is required.
  • Expert Communication skills required.
  • Very Good knowledge of the ADDIE process is required.
  • Very Good knowledge of Adobe Presenter is required.
  • Very Good knowledge of MS PowerPoint, Word, SharePoint, and Excel is required.

    Desired
  • Certified Professional in Learning and Performance Certification (CPLP) a plus.
  • Prior knowledge of Telecommunications a plus.
  • Prior knowledge of wireless technology. GSM, UMTS, and/or LTE and plus.
  • Expert knowledge of Adobe Captivate 5+
  • Instructional Delivery experience

    Education
  • Bachelors' Degree
  • Additional instructional design and delivery experience