You might also like
in North Smithfield, RI
- $30
est. per hour - $17
est. per hour Lowe's • 5d agoUrgently hiring 13.4 mi Use left and right arrow keys to navigate - $23
est. per hour - $23
est. per hour Buffalo Wild Wings • 2h agoUrgently hiring 19.1 mi Use left and right arrow keys to navigate - $131000
Verified per year BJ's Wholesale Club • 2d agoUrgently hiring 12.8 mi Use left and right arrow keys to navigate
Help Desk Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | North Smithfield, RI North Smithfield, Rhode Island |
About this job
A huge leading corporation in the Healthcare industry is looking for new Helpdesk Representatives to join their growing team!
Looking for:
- 6+ months of experience in a call center or technical role
- Excellent analytical, problem solving, and interpersonal skills
- Associate or Technical degree preferred
- Must have competent PC skills, Particularly in Excel and Access
- Must have excellent verbal and listening communication skills
Shift: 8 hour shift with start times between 9am - 8:30pm. 1 weekend day per week.Training classes will be held from 8AM - 4:30PM and may be at an alternate location
Job description: This entry level position requires the prompt technical responses to questions from CVS store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware, Repairs and Maintenance and Minute Clinic. This position requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system. The primary role of this position is to take live trouble-shooting calls daily 100% of the time. This position must deliver outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st call resolution and overall customer satisfaction.
If you are interested in being considered for this position, APPLY NOW! There are over 10 positions available and no interview is required! Tell your friends!
About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.