General Manager - Full-time

We have a full-time opening for a General Manager, Dickey's Barbecue Pit.

Must be able to work various shifts per week and be available weekdays and weekends.

• Must have 3 or more years experience.
• Must have reliable transportation.
• Background check required.

POSITION SUMMARY: 
The General Manager is responsible for the overall supervision and management of DBP restaurant; ensuring total guest satisfaction while increasing sales, profits, and brand awareness through excellent execution of operational standards and guidelines.

ESSENTIAL FUNCTIONS: 

Cost Controls

1. Trains and develops hourly shift supervisors and team members in all areas of shift cost control.
2. Ensures all products are prepared and served according to company standards, utilizing only authorized products and procedures. Updates and maintains appearance of merchandise and product displays as needed / required.
3. Ensures routine equipment and small-wares maintenance is completed on a regular basis.
4. Monitors food and labor costs through constant evaluation of training, productivity, and weekly food and labor projections compared to actual hours and food cost budget.
5. Controls expenditures of restaurant to meet budgetary requirements.
6. Other duties as required by supervisors

Shift Supervision

1. Supervises hourly staffs to deliver outstanding product and services that meet and exceed our guests' expectations.
2. Practices teamwork by communicating with and assisting all team members.
3. Uses checklists to ensure proper set-up and close down of each shift.
4. Performs regular dining room checks and cook's line checks to ensure overall efficiency of restaurant operations.
5. Coaches and directs staff and management using effective verbal communication skills.
6. Takes complete ownership-mentality of shifts to ensure daily successful execution.
7. Other duties as required by supervisors

Administration

1. Ensures all cash control procedures are implemented and followed by hourly staff and members and trainees.
2. Correctly handles all staff and guest incident reporting by utilizing appropriate forms and procedures.
3. Organizes and updates all office notebooks and posted materials as needed.
4. Supports, implements, and executes local marketing initiatives.
5. Follows all state and federal guidelines in regards to food safety, labor regulations, or other mandated statutes required by law; keeps self informed of new procedures and laws.
6. Creates individual development plans and action plans for self to maximum performance and operations excellence.
7. Uses and supports all approved training programs and development processes to improve staff proficiency. 
8. Assists with developing team members to prevent shortages within staff and management team.
9. Other duties as required by supervisors

STATUS & SCOPE: 

Accountability

1. Reports to work on time each day. 
2. Dresses according to company policy.
3. Keeps immediate supervisor informed of all business matters pertaining to all areas of responsibility. Takes prompt action to resolve problems or barriers and suggest alternative solutions or actions when necessary.
4. Performs all duties in a timely, effective, and proficient manner including staff meetings.