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in Palatine, IL
Shift Leader - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | 741 E. Dundee Road Palatine, Illinois |
About this job
We have a full-time/part-time opening for a Shift Leader.
Must be able to work various shifts per week.
Requirements
Rave Restaurant Group
Are you Pie-lingual -- you to speak fluent pizza as a second language? Maybe a little Pie-culiar -- you like strange ingredient combinations? If so, you might be ready to join our Crustworthy Crew and build your career at Pie Five Pizza.
Pie Five Pizza Co. is a company dedicated to creating extraordinary customer experiences. We serve great pizza, and big smiles, to millions of people every day! We’re looking for team members to join our circle of crust. We’re looking for solution oriented crewmembers who bring positive attitudes, high energy and are unruffled under pizza making pressure. If you have personality to spare and are hungry for an opportunity to join a growing brand, then we may be your job pie-topia!
In addition to following Pie Five Pizza policies and procedures, Shift Leader responsibilities include, but not limited to:
Customer Engagement/Experience:
- Resolving guest incidents and working to ensure positive guest experiences
- Speak clearly and listen attentively to guests
- Engage guests in the dining room, share the Pie Five concept, and ask about their experience
Team Management:
- Be able to direct others and delegate responsibilities
- Work with a sense of urgency, while being organized, flexible and detailed-oriented
- Act in a professional manner that promotes a pleasant work environment
Office Administration:
- Assisting with miscellaneous office administration duties such as; banking and cash handling policies and responsibilities and office paperwork
- Inventory
- Training ability, coaching and counseling team members
- Ability to work with word, excel and outlook email
- Troubleshooting skills for back of house computer as well as the POS system
- Local store marketing
Miscellaneous:
- Comprehend and execute local food-handling laws and standards
- Comprehend and execute Pie Five standards and expectations
The ideal candidate will:
- Have the ability to develop positive working relationships with all restaurant employees and work as part of a team, helping others as needed or requested
- Desire to advance within to Assistant Manager
- Prior Supervisory experience
- Prior restaurant and/or customer service experience
- Knowledge and experience of cash handling policies and procedures
- Knowledge of Food Safety
- High school diploma
Pie Five Pizza Co.is an Equal Employment Opportunity Employer