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Hours Full-time, Part-time
Location Phillips, Wisconsin

About this job

NATURE AND SCOPE

Emphasis in this position is to consistently service customers and to prepare and display product to ensure maximum sales and product availability. Primary learning challenge is product knowledge, sequence of work flow, and production speed. This position requires ongoing social skills/verbal interaction, reading, standing, walking, moderate lifting, and operation of finishing and wrapping equipment. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Bakery Manager, Bakery Merchandiser or person in charge.

ESSENTIAL POSITION FUNCTIONS

Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions.

Throughout the store, greets customers in a genuine and friendly manner. Learns customer names and uses them respectfully in greetings.

Assists customers throughout the store by: Escorting them to products they are looking for

Loading or unloading heavy items and assisting with products that are out of reach

Offering product and/or recipe suggestions and recommendations

Responding to customers' questions and requests in a timely manner

Treating them as the most important people in the store

Sincerely thanks customers for their business and choosing our store.

Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment.

Finishes bakery product

Allows baked goods to cool and glazes/drizzles appropriate product

Cleans department and maintains conditions in the back room

Wraps bakery product

Slices and bags bread and buns

Transfers product to trays or containers

Shrink wraps when appropriate

Labels all wrapped product

Stocks, rotates and faces bakery product

Pulls stales and writes down product, quantity and retail

Prepares sales area by cleaning cases and bins

Stocks shelves, bins and cases, checks price and verifies sign and product price

Assists customers with questions and requests

Attends to customer needs for ordering, information and counter service

Greets customers in department and offers suggestive selling

Answers department calls

Functional Requirements

Frequent:

Physical - lifting/carrying 20 to 40 lbs., pushing/pulling 100 to150 lbs., equipment operation (glazer, cleaning utensils, oven racks, flats, shrink wrap, label machine, bread slicer, knives, decorating tube, calculator, telephone), reaching, standing, turning, bending, repetitive motions (twisting and clipping bags, labeling, wrapping shrink wrapped items), walking on uneven ground

Mental - judgment/decision making, memorization, reading, math, writing, social skills/verbal interaction

Environmental -- works close to heated surfaces

Occasional:

Physical - lifting/carrying over 40 lbs., pushing/pulling 100 to 550 lbs., climbing ladders, equipment operation (shopping cart, cleaning utensils), stooping, crawling

Follows all store and department policies and procedures

Assists in maintaining proper signage and decorations

Performs shop back duties

Education and/or Experience

-High school education (or concurrent enrollment in an educational institution) preferred but not required IMPORTANT DISCLAIMER NOTICE:

Within each essential functional requirement, "Frequent" represents approximately 15% of the work shift or at least ten repetitions per work shift; "Occasional" represents approximately less than 15% of the work shift or fewer than ten repetitions per work shift.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

Position functions may vary by store location. Basic Qualifications na State Wisconsin City Phillips