Pharmacy Clerk- Phoenix, AZ

 Optum Rx (formerly Catamaran) is presently seeking
Representatives to join our Pharmacy Clerk team.

If you share our all-in approach to excellence, you’re going
to be amazed at the things we’re doing here at OptumRx. We’re one of the
largest and most innovative pharmacy benefits managers in the US, serving more
than 12 million people nationwide. As a member of one of our pharmacy teams,
you’ll be empowered to be your best and do whatever it takes to help each
customer. You’ll find unrivaled support and training as well as a wealth of
growth and development opportunities driven by your performance and limited
only by your imagination. Join us. There’s no better place to help people live
healthier lives while doing your life's best work. (SM)

The Pharmacy Clerk is responsible for the processing and
data entry of member and prescription information to support the management and
delivery of prescription medications. Position may require making outbound
calls or faxing members or providers to obtain further patient or prescription
information.

This position is full-time (40 hours/week) Monday - Sunday.
Employees are required to have flexibility to work any of our 8 hour shift
schedules during our normal business hours of (24 hours per day, 7 days per
week, 365 days per year). It may be necessary, given the business need, to work
occasional overtime or holidays. Our office is located at 4805 E. Thistle
Landing DR, Phoenix, AZ 85044.

On- the-job training and test prep courses may be available
for those individuals interested in pursuing a Pharmacy Technician
certification.

Primary Responsibilities:

Processes incoming mail from Optum RX members
related to pharmacy orders and actions to include sorting, prepping orders and
formatting paperwork. Verify all
required member personal and prescription information and completes data
entry/updates into appropriate systemContacts members for needed information related to
their pharmacy orders; request payment information from members    Verifies and apply payment and/or benefit plan
information to members pharmacy ordersSubmit/place orders by sending outgoing faxes for
prescriptionsReview pharmacy orders to determine if follow up
is required or to identify appropriate department for routing

Required Qualifications:

1 year of customer service experience analyzing
and solving customer problemsAn education level of at least a high school
diploma or GED OR 10 years of equivalent working experienceFamiliarity with computer and Windows PC
applications, which includes the ability to learn new and complex computer
system applicationAbility to remain focused and productive each day
though tasks may be repetitiveAll new hires will be required to successful
complete Pharmacy Operations training classes and demonstrate proficiency of
the materialCall Center is open 24/7 including weekends and
holidays; open availability is a must!











 

There are several steps in our hiring process - it’s a
thorough process because we want to ensure the best job and culture fit for you
and for us. In today’s ultra-competitive job market, the importance of putting
your best foot forward is more important than ever. And you can start by
completing all required sections of your application. (i.e. profile, history,
certifications and application/job questions). Once you submit your resume,
you’ll receive an email with next steps. This may include a link for an on-line
pre-screening test that we ask you to complete as part of our selection
process. You may also be asked to complete a digital video interview, but we
will offer full instructions and tips to help you. After you have completed all
of these steps, you can check on the status of your application at any time,
but you will also be notified via e-mail. 
http://uhg.hr/OurApplicationProcessUnitedHealth Group is working to create the health care system of tomorrow.  Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Insurance, customer service, customer service representative, claims, appeals, call center, phone support, dispute resolution, healthcare, UnitedHealthcare, UnitedHealth Group