Transportation Security Coordinator - Sugarland, TX - Full-time / Part-time

Position Description:
 
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Responsible for setting up security services assigned to them by Operations Management and Senior Operations Specialists.
First / primary responder to afterhours calls and emails ensuring that inquiries are handled and / or routed to the appropriate individuals.
Responsible for monitoring the security call center lines afterhours and follow all established security call center protocols.
Primary for working afterhours, weekend night and holiday night shifts leading to seamless 24 hour operations coverage in our Security Operations Center.
Monitor the World Track system for ongoing trips to ensure that UnitedHealthcare Global Risk security services are completed to the high standard of service.
Maintain a log of phone calls for reference by Senior Leadership on a daily basis.
Assist Townson Office of UnitedHealthcare Global Assistance by performing hospital validation calls on a monthly basis.
Perform Atlas Air schedule website check twice a day to ensure new Atlas trips are setup and established trips are updated.
Monitor Client Flight Data screen every two hours for updates to ongoing flights.
Preform Travel Security Manager reports in response to Global Monitoring publications created by UnitedHealthcare Global Risk Intelligence department afterhours.
Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools.

Moderate work experience within own function.
Some work is completed without established procedures.
Basic tasks are completed without review by others.
Supervision/guidance is required for higher level tasks.

Required Qualifications:

High School Diploma/GED
Must be able to work 4pm - 6am, Mon-Sun and on Holidays
Proficient using Outlook, Word, and Excel
Must be able to type 55 wpm. Assessment will be administered
Preferred Qualifications:


Military Logistics experience
Previous experience in an office environment
Previous experience using World Track software
Previous call center experience
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.