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Cocktail Server - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | minneapolis, Minnesota |
About this job
Do you want to be a part of an exciting milestone with Marriott International? The JW Marriott Minneapolis Mall of America is the only new managed JW Marriott hotel opening in 2015 within the United States. We are looking for exceptional associates to fill exciting roles at this premier hotel.
JW Marriott Minneapolis Mall of America is proud to feature multiple JW Marriott proofs of concepts such as the Activity Table, Concierge Library, Event Hub Central, and new reception design. The hotel will feature 342 beautifully appointed guestrooms and an upscale restaurant which will be one of the most frequented restaurants in our system. With refined chef-crafted dishes artistically presented, inspired around Minnesota's natural roots and local culture; experience the fusion of cultures from locally sourced ingredients within 200 miles to delightfully pair with premium wines, regional spirits and hops.
Minnesota is proudly known for the multi-cultural influences of the early German, Scandinavian, Irish, Polish and Native American inhabitants. Cedar Stone, Urban Table, engages with these roots by utilizing our natural lakes to deliver the freshest of seafood and local breweries and distilleries for polished craft beers and handcrafted cocktails. Whether cedar smoked, wood grilled or seared to perfection on a cooking stone, our chef-crafted selections offer a culinary nod to these traditions, while adding a modern, seasonal twist to classic American cuisine. Quite simply, at JW Marriott Minneapolis our well blended culinary melting pot simmers with authentic elegance
Candidate Profile:
Previous Fine Dining or up-scale restaurant experience preferred.
Job Summary
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
JW Marriott Minneapolis Mall of America is proud to feature multiple JW Marriott proofs of concepts such as the Activity Table, Concierge Library, Event Hub Central, and new reception design. The hotel will feature 342 beautifully appointed guestrooms and an upscale restaurant which will be one of the most frequented restaurants in our system. With refined chef-crafted dishes artistically presented, inspired around Minnesota's natural roots and local culture; experience the fusion of cultures from locally sourced ingredients within 200 miles to delightfully pair with premium wines, regional spirits and hops.
Minnesota is proudly known for the multi-cultural influences of the early German, Scandinavian, Irish, Polish and Native American inhabitants. Cedar Stone, Urban Table, engages with these roots by utilizing our natural lakes to deliver the freshest of seafood and local breweries and distilleries for polished craft beers and handcrafted cocktails. Whether cedar smoked, wood grilled or seared to perfection on a cooking stone, our chef-crafted selections offer a culinary nod to these traditions, while adding a modern, seasonal twist to classic American cuisine. Quite simply, at JW Marriott Minneapolis our well blended culinary melting pot simmers with authentic elegance
Candidate Profile:
Previous Fine Dining or up-scale restaurant experience preferred.
Job Summary
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.