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in Mentor, OH

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Hours Full-time, Part-time
Location Mentor, Ohio

About this job

POSITION SUMMARY: Provide leadership and guidance to their team that creates an environment focused on customer satisfaction, maximum productivity and profitability RESPONSIBILITIES: Leadership * Motivate team through a compelling vision and direction to encompass American Eagle Outfitter's Core values * Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards * Lead and inspire a customer service culture by recognizing and rewarding team * Build effective relationships with peer and upper management partners * Participate in productive management and team meetings * Proactively seek personal learning and development opportunities People Development * Recruit, hire, develop and retain top management and sales talent for the store, to include maintaining optimal staffing levels * Train and develop sales team in all areas of job responsibility * Consistently assess and provide ongoing performance feedback to all levels of store team * Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution Visual Merchandising * Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget * Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards * Partner in store's execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards Drive for Results * Partner with Store Manager in the execution of the store business plan that drive KPI results and maximizes business opportunities * Achieve predetermined financial budgets to include payroll management * Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience * Achieve store shrink goals and maintain all operational standards to secure the assets of the store's physical location QUALIFICATIONS: * Minimum high school education or equivalent. Bachelor's degree preferred * Retail Management Experience preferred, or equivalent education * Strong analytical, prioritizing, interpersonal, problem-solving & planning skills * Strong verbal and written communication skills * Collaborative skills and ability to work well within a team * Ability to work in a fast-paced and deadline-oriented environment * Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends AEO Inc. is an Equal Opportunity Employer