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in College Point, NY

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Hours Full-time, Part-time
Location College Point, New York

About this job

Posting Job Title: Supv, Construction

Requisition #: 171223BR

Posting Location: College Point, NY, US

Area of Interest: Construction

Position Type: Full Time

Posting Job Description

Time Warner Cable currently seeks a Construction Survey Supervisor at our College Point, NY location.

Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Essential Functions:

This position supervises Survey technicians for the Brooklyn/Queens area.

- Supervises trains, promotes, schedules, motivates, evaluates and coaches survey technicians. Issues corrective action as appropriate.

- Prepares timely incident reports regarding poor performance and/or any violation of company policy and submits, under the direction of their manager, with recommendation to senior management.

- Reviews and supervises, under the direction of their management team, productivity and cost control, including the management of overtime expenses.

- Ensures all vehicle accidents are reported within the required timeframe using assigned reporting templates.

- Reviews and supervises all paid time off (PTO) and time keeping records (Kronos).

- Exercises daily supervision over the Brooklyn/Queens Survey staff to ensure that productivity and quality goals are met.

- Monitors work of the technicians to ensure that completed work meets quality assurance guidelines and is completed within company, franchise and budgetary requirements. Supports all key operating metrics. Holds the department responsible for meeting and exceeding established goals.

- The Construction Survey Supervisor will show an aptitude towards solving customer complaints and/or problems referred by a technician, another department or the city/county, ensuring adherence with established safety FCC, Franchise, and general management procedures/guidelines. Will follow through on all issues to the satisfaction of all parties.

- Hosts weekly team meetings.

Job Requirements:

- Have knowledge of construction practices (utility and civil construction industries). Have a detailed understanding of applicable rules, codes, laws and regulations.

- Knowledge of WiFi product, equipment, design, installation and testing.

- Experienced in PC applications (Excel, Word, PowerPoint, etc.) Bentley Mapping Systems, DOCK, and Salesforce applications.

- Must be detailed oriented and capable of completing multiple projects and assignments under strict time constraints.

- Have the ability to use good judgment and objectively assess a situation.

- Have the ability to motivate others. Be able to coach and assist technicians in developing skills to meet standards.

- Must be able to research, report and communicate results in a clear and consistent manner.

- Experience with RF, CATV and Digital technologies.

- Good project management and time management skills are required.

- Have good written skills, including being able to compose memos, e-mail, letters and prepare required documentation. Have good verbal skills, including being able to clearly express ideas and present information to small groups.

- Must have excellent customer service skills.

- Must have strong attention to detail.

- Must be willing to work evenings and weekends; availability out of regular business hours as needed.

- Must have a valid driver's license with a clean driving record.

Education/Experience:

- Bachelor's Degree in a related field is desirable; a minimum of 5-7 years of experience; or equivalent combination of education and experience. Minimum of five (5) years CATV experience required. Supervisory experience a plus or equivalent trainer's experience.

FCC Unit_TWC: 8341

Controlling Establishment ID: 00443 - College Point 14th Ave

More on TWC:

Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status

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