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in Bentonville, AR

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Hours Full-time, Part-time
Location Bentonville, Arkansas

About this job

Responsibilities : Professional tellers are responsible for providing a positive customer experience that leads to improved satisfaction and sales. Professional tellers process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customer's needs and encouraging customers to expand their relationship with Bank of America. Your duties may include, but are not limited to the following:

Create a connection and develop rapport with customers to provide outstanding, personalized service

Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them

Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs

Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them

Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers

Accurately and efficiently process transactions such as customer deposits and cashing checks

Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate

Inform and educate customers on how to conduct simple transactions through self-service technologies

Follow established policies, procedures and guidelines to protect both our customers and Bank of America

May be required to work Saturdays and/or extended hours

Qualifications

Responsibilities : Professional tellers are responsible for providing a positive customer experience that leads to improved satisfaction and sales. Professional tellers process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customer's needs and encouraging customers to expand their relationship with Bank of America. Your duties may include, but are not limited to the following:

Create a connection and develop rapport with customers to provide outstanding, personalized service

Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them

Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs

Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them

Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers

Accurately and efficiently process transactions such as customer deposits and cashing checks

Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate

Inform and educate customers on how to conduct simple transactions through self-service technologies

Follow established policies, procedures and guidelines to protect both our customers and Bank of America

May be required to work Saturdays and/or extended hours

Posting Date : 12/07/2015

Location : US-AR-Bentonville

Travel : No

Full / Part-time : Parttime

Hours Per Week : 30.00

Shift : 1st Shift

Weekly Schedule : Monday thru Saturday