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in Plymouth, MN

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Hours Full-time, Part-time
Location plymouth, Minnesota

About this job

As part of Life Time -- the Healthy Way of Life Company, LifeSpa loves self-motivated, friendly, people who are passionate about what they do. We believe in nurturing your skills and confidence so you can offer best-in-class customer service to our LifeSpa guests. We work as a team to make the most of your career while living a healthy, beautiful life.

Duties & Responsibilities

* Positive role model to all team members to make a happy work environment

* Serves as primary support for the LifeSpa Manager, technicians and guests

* Ensures that every guest has a friendly, inviting and memorable experience

* Educates guests on LifeSpa products, services, treatments and homecare regimens

* Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services

* Partners with the technicians to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products for their homecare

* Drives service and retail awareness and understanding through individual and LifeSpa designed promotions

* Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered

Education & Experience

* High school graduate or equivalent

* Intermediate computer skills and proficiency with Microsoft Office Suite

* 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred

Benefits

All Life Time Team Members receive:

* Complimentary Life Time membership

* Team Member discounts for Life Time products & services

Compensation

* Hourly