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AM Server
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Redwood City, California |
About this job
Job Duties:
* Ensures that guests receive high quality services and service provision.
* Ensures that health and safety standards and procedures are respected (especially HACCP).
* Understands how to detect customer needs.
* Greets guests, explains special of the day, explains menu using concise and articulate language, and listens and responds to questions.
* Suggestively sells appetizer, entre and dessert menu items by describing each item; describes each item in an appetizing way.
* Delivers checks promptly to the line (though micros) so that orders can be prepared within the prescribed time.
* Picks up orders and delivers orders to guests at the table within prescribed time limits.
* Checks back during the meal to ask if guests are satisfied, checks for refills, suggestively sell additional items and clears (pre-bus) miscellaneous items from the table, and delivers guest check.
* Performs service duties for other servers in the dining room by picking up their orders when ready in the kitchen and delivering them and checks other tables and provides assistance.
* Communicates with guests demonstrating confidence and encourages them to feel unique and special.
* Performs duties that require organization, speed, efficiency, and bending and lifting.
* Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
* Ensures an efficient, smooth flowing restaurant.
* Always active during pre-shift meetings.
* Performs side duties including cleaning trays, restocking shelves, cleaning and breaking down service area, using cleaning compounds etc.
* Able to stand for long periods of time
* Able to push, lift, pull up to 50 pounds
* May work in other areas of the hotel if there is the need
Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
Watch the video
* Ensures that guests receive high quality services and service provision.
* Ensures that health and safety standards and procedures are respected (especially HACCP).
* Understands how to detect customer needs.
* Greets guests, explains special of the day, explains menu using concise and articulate language, and listens and responds to questions.
* Suggestively sells appetizer, entre and dessert menu items by describing each item; describes each item in an appetizing way.
* Delivers checks promptly to the line (though micros) so that orders can be prepared within the prescribed time.
* Picks up orders and delivers orders to guests at the table within prescribed time limits.
* Checks back during the meal to ask if guests are satisfied, checks for refills, suggestively sell additional items and clears (pre-bus) miscellaneous items from the table, and delivers guest check.
* Performs service duties for other servers in the dining room by picking up their orders when ready in the kitchen and delivering them and checks other tables and provides assistance.
* Communicates with guests demonstrating confidence and encourages them to feel unique and special.
* Performs duties that require organization, speed, efficiency, and bending and lifting.
* Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
* Ensures an efficient, smooth flowing restaurant.
* Always active during pre-shift meetings.
* Performs side duties including cleaning trays, restocking shelves, cleaning and breaking down service area, using cleaning compounds etc.
* Able to stand for long periods of time
* Able to push, lift, pull up to 50 pounds
* May work in other areas of the hotel if there is the need
Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
Watch the video