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Hours Full-time, Part-time
Location bolingbrook, Illinois

About this job

AMITA Health (AMITAhealth.org) is an integrated health system serving communities in western and northwestern suburban Chicago. AMITA Health is a Joint Operating Company formed in February 2015 by Adventist Midwest Health, based in Hinsdale, Ill., and Alexian Brothers Health System, based in Arlington Heights, Ill., encompassing nine hospitals and an extensive physician provider network of more than 3,000 physicians. AMITA Health is committed to delivering the most efficient, highest quality, faith-based care possible and respecting the faith traditions of all people.

Patient Access is hiring a new employee to work our evening shift, from 3:00pm-11:00pm. This position will work 4 days one week and 3 days the next week, totaling 40 hours within a 2 week period. This also includes every other weekend working. Hospital Registration Experience Highly Preferred.

The main duties include:

Patient Access is the gateway to the hospital. Associates professionally interview and register / admit patients; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Canidate must adhere to established policies and procedures. Effectively work in a group/team setti ng and contributes to overall goals. Registration areas may include Emergency, Outpatient and Off Site Registration areas and the shifts may include working nights/weekends/holidays.

QUALIFICATIONS:

High School Diploma/GED is required

Prior sales and/or collections experience is required.

35 wpm typing speed; proficient with Microsoft Office applications and computers Excellent customer service

Ability to read and communicate effectively in English

Strong written and verbal communication skills

Detail oriented, demonstrate problem solving skills, flexibility and adapts well to change