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Process Analyst - Speciality Pharmacy - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | chandler, Arizona |
About this job
General Job Description:
The primary responsibilities of the Business Process Analyst are to plan, design and implement business processes for our Specialty pharmacy business operations . The Business Process Analyst is the subject matter expert and liaison among the Operations, Clinical, IT, Product and Project Management teams.
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:
1. Manage projects to support the Specialty pharmacy segment operations
2. Design and maintain business processes through process flow mapping, documentation and training
3. Review project and process requirements, tests, quality and training plans to ensure they are in line with business objectives
4. Work as a liaison among multiple stakeholders to drive and prioritize business process requirements
5. Gather, analyze and present data for process design and process improvement initiatives
6. Create contingency plans for critical business processes
7. Work closely with IT and end users to ensure that current and future business processes are compatible with current applications
8. Manage the Process Change Management program
9. Develop the structure and process by which we house, prioritize and execute process improvement projects
10. Create and maintain process documentation such as Job Aids, SOPs, process flows
11. Support Operations by identifying and establishing Key Performance Indicators (KPIs) and Service Level Agreement (SLAs)
12. Create and maintain reports in order to support business operations and segment strategies
13. Prepare and execute user acceptance test plans required for software releases
14. Perform production validation for system configuration changes and clinical protocols
15. Travel Requirements: Up to 25%
About DaVita Rx
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 160,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
"At DaVita Rx, teammates have a voice. Because we're a relatively new company, you can contribute to how we improve processes and improve the service we give patients. You get a huge sense of reward as a front-line teammate impacting the business." - Chip S, Certified Pharmacy Tech/Team Lead
The shining star in this role should have:
Bachelor's degree in related field required
Minimum of two years of experience required
Experience designing and implementing business processes with an emphasis on virtual transactions required
Knowledge of healthcare pharmacy processes strongly preferred
Advanced computer skills and proficiency in MS Word, MS Excel, MS Power Point, MS Visio and MS Outlook strongly preferred
Project management experience preferred
The DaVita Village Difference
Industry-leading patient care with clinical outcomes ranked above the national average.
Dynamic leadership grounded in Core Values, Mission and clearly defined goals for you.
Diverse, team-driven culture that supports you.
Commitment to developing you and the chance to explore multiple career paths.
Stability and strong financial results - 10 years of steady revenue growth.
Performance-based compensation and rewards for your hard work.
A commitment to the greater good: We are a community first, a company second.
T o learn more about DaVita Rx, including a video, please click here .
Go to http://careers.davita.com/ to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
Follow us on Facebook and LinkedIn
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
The primary responsibilities of the Business Process Analyst are to plan, design and implement business processes for our Specialty pharmacy business operations . The Business Process Analyst is the subject matter expert and liaison among the Operations, Clinical, IT, Product and Project Management teams.
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:
1. Manage projects to support the Specialty pharmacy segment operations
2. Design and maintain business processes through process flow mapping, documentation and training
3. Review project and process requirements, tests, quality and training plans to ensure they are in line with business objectives
4. Work as a liaison among multiple stakeholders to drive and prioritize business process requirements
5. Gather, analyze and present data for process design and process improvement initiatives
6. Create contingency plans for critical business processes
7. Work closely with IT and end users to ensure that current and future business processes are compatible with current applications
8. Manage the Process Change Management program
9. Develop the structure and process by which we house, prioritize and execute process improvement projects
10. Create and maintain process documentation such as Job Aids, SOPs, process flows
11. Support Operations by identifying and establishing Key Performance Indicators (KPIs) and Service Level Agreement (SLAs)
12. Create and maintain reports in order to support business operations and segment strategies
13. Prepare and execute user acceptance test plans required for software releases
14. Perform production validation for system configuration changes and clinical protocols
15. Travel Requirements: Up to 25%
About DaVita Rx
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 160,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
"At DaVita Rx, teammates have a voice. Because we're a relatively new company, you can contribute to how we improve processes and improve the service we give patients. You get a huge sense of reward as a front-line teammate impacting the business." - Chip S, Certified Pharmacy Tech/Team Lead
The shining star in this role should have:
Bachelor's degree in related field required
Minimum of two years of experience required
Experience designing and implementing business processes with an emphasis on virtual transactions required
Knowledge of healthcare pharmacy processes strongly preferred
Advanced computer skills and proficiency in MS Word, MS Excel, MS Power Point, MS Visio and MS Outlook strongly preferred
Project management experience preferred
The DaVita Village Difference
Industry-leading patient care with clinical outcomes ranked above the national average.
Dynamic leadership grounded in Core Values, Mission and clearly defined goals for you.
Diverse, team-driven culture that supports you.
Commitment to developing you and the chance to explore multiple career paths.
Stability and strong financial results - 10 years of steady revenue growth.
Performance-based compensation and rewards for your hard work.
A commitment to the greater good: We are a community first, a company second.
T o learn more about DaVita Rx, including a video, please click here .
Go to http://careers.davita.com/ to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
Follow us on Facebook and LinkedIn
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
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