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Food Runner
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | norwalk, California |
About this job
Job Description
POSITION SUMMARY: The Food Runner is the "face" of the Shakey's service team. The Food Runner serves as a Shakey's guest "ambassador" and has thorough knowledge of Shakey's products, suggestive selling and service. The Food Runner maintains a pleasant and upbeat personality, interacting with guests in a friendly and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned): Interact with every guest, ensuring that expectations are exceeded. Offers additional items, samples, etc. to guests to enhance their experience. Consistently practice Shakey's Signature Service standards to ensure a quality experience. Maintain a solid working knowledge of all product information, product promotions, test products and advertisements. Complete opening and closing procedures for work station. Adhere to Alcohol and Beverage Commission standards in serving all beverages. Follow Shakey's proper POS/Cash Handling procedures. Maintain work area cleanliness and sanitation standards. Comply with ServSafe practices with regard to personal cleanliness and food handling. Communicate guest requests to Manager on Duty as needed. Assist with pre-bussing according to table bussing procedures as needed. Continually monitor table for quality of food, service and fun. Cross train in all other FOH positions (cashier, dining room attendant, buffet attendant, busser) and provide support to those work stations as needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1 year previous restaurant/bar experience, preferably to include a full-service environment. Flexible schedule; evenings and weekend availability may be required. Must be 21 years or older to serve alcoholic beverages. Ability to read and speak English. High energy and enthusiasm. Basic 10-key and counting skills. Knowledge of proper alcohol beverage storage requirements. Knowledge of proper alcoholic beverage equipment maintenance. HS diploma or GED completed (or in progress) required. Must be able to follow all safety, health and sanitation procedures. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 80-100 pounds. Ability to work with restaurant equipment (dough machine, knives, pots and pans, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENTS: The work environment characteristics described are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment may be loud.
Job number: 463609
Category: Restaurant
Location: CA, Norwalk, 11403 Firestone Blvd.
POSITION SUMMARY: The Food Runner is the "face" of the Shakey's service team. The Food Runner serves as a Shakey's guest "ambassador" and has thorough knowledge of Shakey's products, suggestive selling and service. The Food Runner maintains a pleasant and upbeat personality, interacting with guests in a friendly and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned): Interact with every guest, ensuring that expectations are exceeded. Offers additional items, samples, etc. to guests to enhance their experience. Consistently practice Shakey's Signature Service standards to ensure a quality experience. Maintain a solid working knowledge of all product information, product promotions, test products and advertisements. Complete opening and closing procedures for work station. Adhere to Alcohol and Beverage Commission standards in serving all beverages. Follow Shakey's proper POS/Cash Handling procedures. Maintain work area cleanliness and sanitation standards. Comply with ServSafe practices with regard to personal cleanliness and food handling. Communicate guest requests to Manager on Duty as needed. Assist with pre-bussing according to table bussing procedures as needed. Continually monitor table for quality of food, service and fun. Cross train in all other FOH positions (cashier, dining room attendant, buffet attendant, busser) and provide support to those work stations as needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1 year previous restaurant/bar experience, preferably to include a full-service environment. Flexible schedule; evenings and weekend availability may be required. Must be 21 years or older to serve alcoholic beverages. Ability to read and speak English. High energy and enthusiasm. Basic 10-key and counting skills. Knowledge of proper alcohol beverage storage requirements. Knowledge of proper alcoholic beverage equipment maintenance. HS diploma or GED completed (or in progress) required. Must be able to follow all safety, health and sanitation procedures. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 80-100 pounds. Ability to work with restaurant equipment (dough machine, knives, pots and pans, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENTS: The work environment characteristics described are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment may be loud.
Job number: 463609
Category: Restaurant
Location: CA, Norwalk, 11403 Firestone Blvd.