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in Waldorf, MD

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Hours Full-time, Part-time
Location 3031 Festival Way
Waldorf, Maryland

About this job

Principal Duties Include:

  • Promote Wellness Plans by creating relationships & understanding the needs of each guest.
  • Answer the phone promptly and professionally
  • Schedule appointments based on need
  • Promote retail products and attend product knowledge trainings
  • Various duties as assigned by Management.
  • Deliver supreme service using the STAR model with all of our Guests- Every Day, Every Time

Qualifications:

  • Must possess a high degree of interpersonal skills with an outgoing, friendly, pleasant personality that represents the Massage Envy Brand.
  • Previous experience in a sales driven retail environment
  • Demonstrate the use of selling skills by becoming knowledgeable with our product and service offerings.
  • Ability to ask open-ended discovery questions in order to determine the right service or product for a Guest based on their needs and/or lifestyle.
  • Use product knowledge to assist the Guest with product choices and suggest add-on items to increase items per transaction and average sale.
  • Ability to effectively communicate program benefits and Brand procedures.
  • Multi-lingual speaking a plus, but not required
  • Ability to work cohesively with others in a fun and fast-paced environment.
  • Must be able to communicate effectively with clients, clinic management and sales staff.
  • Must be able to work evenings and weekend hours.