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Call Center Representative (PT 15-19 hrs) - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 1611 Vine Street Reading, Pennsylvania |
About this job
Boscov’s Call Center Representatives
Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our call center team today! Our Call Center Representatives are the front lines to assisting our customers in navigating our website and making purchases via, phone, email or online chat.
Additional responsibilities include:
Job Requirements
Benefits
At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive:
Work where people love to shop!
Equal Opportunity Employer
Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our call center team today! Our Call Center Representatives are the front lines to assisting our customers in navigating our website and making purchases via, phone, email or online chat.
Additional responsibilities include:
- Answer customer’s questions regarding existing orders
- Provide detailed product descriptions for merchandise on the Boscov’s website
- Answer incoming calls for all store locations
- Opportunity to learn additional customer service functions within our call center
Job Requirements
- Excellent customer service skills; suggestive selling skills helpful
- Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task
- Ability to work in a fast paced & goal oriented environment
- Excellent computer skills, ability to toggle between multiple screens/programs
- Online shopping experience a plus
- Desire to learn additional skills to enhance level of customer services provided
- Flexible scheduling to include evening, weekends and holidays
Benefits
At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive:
- Opportunity for Growth & Advancement
- Competitive starting rate
- Weekly Pay
- Paid Vacations and Personal days
- Storewide Employee Discount
- Much More!
Work where people love to shop!
Equal Opportunity Employer
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