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in Irvine, CA
Private Bank- Executive Administrative Assistant - Irvine, CA
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Irvine, California |
About this job
At J.P. Morgan, our mission is simple: first-class business...in a first-class way. In everything we do, excellence and integrity are the guiding principles. Excellence means more than 160 years of experience and knowledge that comes from solving the complexities of significant wealth, day in and day out. We augment this knowledge with some of the boldest, most innovative thinking today. Integrity means keeping your interests front and center always and carrying out our work with utter discretion.
In each key area of wealth management -- investments, liquidity and credit management, and tax and estate planning -- our extensive experience is exemplary. Equally important, we have the experience, the organizational structure and the commitment to knit these separate strands into a unified and comprehensive plan designed around a client's particular situation.
Position Description
As an Administrative Assistant, you will support a team of professionals in all facets of their daily business routine. You will perform diverse administrative functions requiring confidentiality, initiative, thoughtfulness, and follow-through.
Roles and Responsibilities
Advisor and Client Assistance
Facilitate the on-boarding and on-going coordination of client maintenance including helping to maintain banker pipeline and inputting call memos
Help gather, track, monitor and maintain information and status from various sources and assist in the submission of detailed due diligence reports (KYC) and account opening documentation
Execute client mailings (holiday cards, Reading List books, mortgage applications, etc.)
Professionally field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
Assist with overflow, ad-hoc projects and day-to-day tasks as assigned
Office Administration
Coordinate with advisors and internal events team for coordination and support of events (ticket allocation, RSVP tracking, and in some cases, event organization and follow-up)
Schedule internal/external meetings, appointments and coordinate conference calls
Coordinate group coverage schedule (i.e.: lunch hours, vacations, training and temporary assistance)
Organize travel arrangements (air, hotel accommodations, and ground transportation) for advisors
Compile and submit expense reports in a timely manner, order and maintain office supplies
Regional: Manage internal client center where applicable - (greet clients, setup of rooms, order catering and manage reservations via the Event Management System)
Regional: Liaise with business management regarding office resiliency planning and execution
Technology
Comprehension and proficiency of proprietary J.P. Morgan systems and CRM tools used to onboard clients, prospect, enter call notes, and KYCs
Daily work within Microsoft Suite particularly Excel, Word, and Powerpoint
Qualifications
Communication
Exemplary communication and interpersonal skills
Excellent telephone etiquette
Superior oral and written communication skills
Work Ethic
Exhibit a high level of critical thinking skills and project management in order to ensure client requests are completed
Strong initiative, energy and confidence to complete projects with limited supervision
Good judgment and discretion, as Administrative Assistants work with highly confidential information
Must exhibit a high degree of motivation, sense of urgency and professional demeanor
Excellent organizational skills and the ability to effectively handle multiple priorities
Ability to multi-task and ensure multiple projects are completed on time
The ability to be an integral member of the team
Technology
Strong computer skills and proficient knowledge of Microsoft Suite
Ability to learn procedures and proprietary systems quickly
Experience and Education
Knowledge of general office procedures (e.g., use of technology, office administration and management, regulation and controls, risk management, etc.)
1-2 years of experience in financial services; prior wealth management experience a plus
Bachelor Degree preferred
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran
In each key area of wealth management -- investments, liquidity and credit management, and tax and estate planning -- our extensive experience is exemplary. Equally important, we have the experience, the organizational structure and the commitment to knit these separate strands into a unified and comprehensive plan designed around a client's particular situation.
Position Description
As an Administrative Assistant, you will support a team of professionals in all facets of their daily business routine. You will perform diverse administrative functions requiring confidentiality, initiative, thoughtfulness, and follow-through.
Roles and Responsibilities
Advisor and Client Assistance
Facilitate the on-boarding and on-going coordination of client maintenance including helping to maintain banker pipeline and inputting call memos
Help gather, track, monitor and maintain information and status from various sources and assist in the submission of detailed due diligence reports (KYC) and account opening documentation
Execute client mailings (holiday cards, Reading List books, mortgage applications, etc.)
Professionally field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
Assist with overflow, ad-hoc projects and day-to-day tasks as assigned
Office Administration
Coordinate with advisors and internal events team for coordination and support of events (ticket allocation, RSVP tracking, and in some cases, event organization and follow-up)
Schedule internal/external meetings, appointments and coordinate conference calls
Coordinate group coverage schedule (i.e.: lunch hours, vacations, training and temporary assistance)
Organize travel arrangements (air, hotel accommodations, and ground transportation) for advisors
Compile and submit expense reports in a timely manner, order and maintain office supplies
Regional: Manage internal client center where applicable - (greet clients, setup of rooms, order catering and manage reservations via the Event Management System)
Regional: Liaise with business management regarding office resiliency planning and execution
Technology
Comprehension and proficiency of proprietary J.P. Morgan systems and CRM tools used to onboard clients, prospect, enter call notes, and KYCs
Daily work within Microsoft Suite particularly Excel, Word, and Powerpoint
Qualifications
Communication
Exemplary communication and interpersonal skills
Excellent telephone etiquette
Superior oral and written communication skills
Work Ethic
Exhibit a high level of critical thinking skills and project management in order to ensure client requests are completed
Strong initiative, energy and confidence to complete projects with limited supervision
Good judgment and discretion, as Administrative Assistants work with highly confidential information
Must exhibit a high degree of motivation, sense of urgency and professional demeanor
Excellent organizational skills and the ability to effectively handle multiple priorities
Ability to multi-task and ensure multiple projects are completed on time
The ability to be an integral member of the team
Technology
Strong computer skills and proficient knowledge of Microsoft Suite
Ability to learn procedures and proprietary systems quickly
Experience and Education
Knowledge of general office procedures (e.g., use of technology, office administration and management, regulation and controls, risk management, etc.)
1-2 years of experience in financial services; prior wealth management experience a plus
Bachelor Degree preferred
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran