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in Galveston, TX

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Hours Full-time, Part-time
Location galveston, Texas

About this job

Job Title: Restaurant Server

Req #:

Location: Hotel Galvez

Brand:

As the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries---all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com .

For more than 100 years, Hotel Galvez & Spa has been pleasing guests from around the world with elegant dcor, luxurious service, scenic Gulf Coast event space, and a majestic location across from the water. Old world style and grace embody every detail, with upscale modern amenities to please today's most discerning travelers. In fact, our AAA 4-Diamond property is the only historic beachfront hotel on the Texas Gulf Coast and renowned as one of the finest Galveston hotels on the beach. Wyndham Hotel Group is searching for a Restaurant Server to work at our beautiful Hotel Galvez & Spa, a Wyndham Grand Hotel in Galveston, TX . The Restaurant Server is responsible for providing the highest quality of service to guest in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Responsibilities will include but not be limited to:

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Maintain regular attendance in compliance with Wyndham Standard, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag.

Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

Have a thorough knowledge of menus and current specials in applicable outlets.

Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

Pre-bus all tables removing soiled dishes after each course.

Be familiar with the operation of the P.O.S system.

Perform cashiering functions by closing checks and preparing end of shift paperwork.

Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

Ensure that tables and side stands are kept stocked, tidy and clean.

Keep all beverages at least full (coffee, tea, soda, water, and lemonade).

Breakdown trays of soiled dishes and linen in the dish room according to established standards.

Answer the telephone according to standards.

Consistently upsell food, beverage and promotional items to guests.

Be familiar with fire extinguishers, locations and know how to use them.

Receive and deliver food and beverage orders and collect payment.

Ensure overall guest satisfaction.

Basic Qualifications

High School diploma or equivalent.

Must be of legal age to serve alcoholic beverages, according to local state laws.

This position requires availability to work weekends and holidays.

Preferred Qualifications

Experience with POS -- MICROS.

Four Diamond hospitality experience highly desirable.

ServSafe certification.

Previous experience helpful.

Physical requirements:

Flexible and long hours sometimes required.

Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

Must be able to maneuver throughout the dining area while carrying full trays of food & beverages

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)