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in Orlando, FL
Host/Hostess - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Orlando, FL Orlando, Florida |
About this job
Location: Orlando Airport F&B
Unit Name: LS Macaroni Grill
Unit Code: MCOMGL01
Hourly Rate (if applicable):
Summary:
The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions:
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
- Seats guests and presents the menu and any specials seats according to company standards
- Oversees the delivery and servicing of food and beverages
- Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows the company's cash handling policies and procedures and maintain proper security of cash at all times
- Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Minimum Qualifications, Knowledge, Skills, and Work Environment:
o Customer service and cash handling experience preferred
o Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
o Ability to bend, twist, and stand to perform normal job functions
o Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Requirements:
Job Benefits
*Competitive compensation
*401(k) retirement savings plan
*Employee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance
*Flexible spending account for health expenses
*Paid vacation
*Credit union membership
HMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.
*401(k) retirement savings plan
*Employee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance
*Flexible spending account for health expenses
*Paid vacation
*Credit union membership
HMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.